The Role of Coaching in Enhancing Employee Performance
Measuring Customer Satisfaction of Hotel Industry in Bangladesh: A SERVQUAL and Structural Equation Model (SEM) Approach
Strategies for Building Supply Chain Resilience, Law Enforcement, and Sustainability during Black Swan Events
Perceptions of Climate Change and Barriers to Adaptation along the Teesta River in Bangladesh
Socioeconomic Effects of Village Loan Savings Initiatives on Empowering Rural Communities - Case Study of the Impact of VLS Program in T/A Chimwala, Malawi
Efficiency Analysis of Commercial Banks in India: An Application of Data Envelopment Analysis
A Study on Factors Influencing Youngsters’ Perceptions towards Choice of Investment Avenues
A Study of Generic Intertextuality in Corporate Press Releases
A Study on Factors Affecting Purchase Decision of Young Adults after GST Implementation in India – With Special Reference to FMCG Products
A Review of Commercial Banks’ Role in Public Sector Transparency and Accountability in the Nigerian Economy
Soft Systems Modelling of the New Product Development Process - A Case Study
An Emerging Training Model for Successful Lean Manufacturing – An Empirical Study
A Qualitative Performance Measurement Approach to New Product Development
Brand Power Through Effective Design
Intellectual Venture Capitalists: An Emerging Breed of Knowledge Entrepreneurs
Mergers have become a common phenomenon in Malawi over the recent past. Mergers and acquisitions (M&A) have become a common occurrence in the business world, as companies seek strategic partnerships and opportunities for growth. These transactions involve the combining of two or more companies, either through a merger (where two companies join to form a new entity) or an acquisition (where one company purchases another). While M&A activities primarily aim to enhance operational efficiency, expand market presence, and generate economies of scale, they also have a significant impact on consumer buying behavior. This study aims to examine A Study on Mergers and Acquisitions: Challenges and Opportunities Case of Dairibord Limited and Limited, Malawi, Southern Africa. The main objective of the study was to assess the specific challenges and opportunities faced during the acquisition of Dairibord Limited. The respondents are selected in the organisation as the research is in within the organisation. The primary data was collected from 15 respondents and the results of the study shows that there were opportunities like increased market share, cost reduction, market expansion, and access to new technology whilst the challenges mainly revolve around operational integration, regulatory compliance, cultural differences, and employee resistance. This study used Statistical Package for the Social Sciences (SPSS) software to have the themes (main findings) and the tables of the collected data.
This study is driven by a bid to generate a customer performance prediction model that may be of paramount importance to optimize sales for Castel Malawi within the Nkhatabay district, which has such erratic sales patterns. The research takes issue with the inconsistency of customer performance, making setting targets and overall strategic planning complicated for Castel Malawi. Guided by Ajzen's Theory of Planned Behavior, the study explores a number of demographic, geographic, and behavioral factors that can affect customer performance. An analytical cross- sectional design with a sample size of 242 customers of Castel, determined by Yamane's formula, was used for this research in Nkhatabay. The participants for this study were chosen from urban and rural areas using stratified random sampling. In this study, the data collection tool was a structured questionnaire. Analysis of data was done with the help of SPSS; descriptive and inferential statistical techniques were employed in developing the prediction model. The results show that education level, house ownership, and ordering frequency have a significant influence on customer performance. Those customers with higher education levels, who owned houses, and frequently ordered exhibited superior performances. The customer performance classifying model-developed as good or poor customers-presents valuable insights into factors affecting customer behavior and sales performance. This predictive modeling is going to be applied to assist Castel Malawi in better forecasting market demand and thus adjust its sales accordingly. With the use of insights from this research, Castel Malawi is going to improve the consistency of sales, hit targets, and enhance strategic planning within Nkhatabay district. The research fills a void in localized predictive modeling for customer performance, and such findings help in practical tools for optimality in sales within a competitive market.
This research investigates the relationship between expatriates and domestic employees in Malawi's private sector organizations, focusing on stress levels, happiness, lifestyle, and cultural adaptation. Information was collected from 733 expatriates working in various private sector organizations in Malawi. The aim was to assess their overall experience and conclude whether Malawi is an optimal destination for expatriates. The findings indicate that expatriates in Malawi generally experience a high level of happiness and satisfaction with their lifestyle. The cultural adaptation process, while initially challenging, is facilitated by the welcoming nature of the Malawian people and the support systems within organizations. Despite some stress related to adapting to a new environment and cultural differences, most expatriates reported positive experiences and effective coping mechanisms. Stress levels among expatriates were found to be manageable, with the primary sources of stress being work-related pressures and initial cultural adjustments. However, the supportive work environment and community integration programs significantly mitigated these stressors. The happiness index among expatriates was notably high, attributed to the friendly domestic culture, favorable living conditions, and the work-life balance that many organizations promote. Cultural adaptation was a critical factor in the expatriates' experience. The study revealed that those who engaged in domestic customs and built relationships with domestic employees adapted more smoothly and reported higher levels of satisfaction. Organizations that provided cultural orientation and support services saw better integration and performance from their expatriate employees. In conclusion, the research suggests that Malawi is an excellent country for expatriates, offering a conducive environment for personal and professional growth. The positive experiences of expatriates highlight Malawi's potential as a desirable location for expatriates seeking opportunities in the private sector.
The quality of services provided by higher education institutions has emerged as a crucial component in determining student satisfaction and academic achievement. This study explores the essential factors of service quality in higher education from students' perspectives and examines the impact of service quality in higher education institutions on student satisfaction through a student-centric framework by taking a sample of 451 students from Uttarakhand, India, using stratified random sampling. Drawing on existing literature, focus group interviews, and empirical research, the framework identifies key dimensions such as teaching consolidation, industry-academia collaboration, campus facilities, academic services, pedagogical techniques, and curriculum responsiveness that are pivotal in enhancing students' overall educational experience. The obtained data were analyzed with the help of the PLS-SEM technique using the smart PLS software. The study's results showed that service quality has a significant and positive impact on student satisfaction (t = 8.097, β = 0.481, p < 0.05). The findings reveal a strong correlation between high service quality and increased student satisfaction, highlighting the importance of continuous improvement in the services provided by HEIs. This research contributes to understanding student needs and expectations, offering a strategic direction for HEIs to improve their overall educational experience.
Technological advancements have undoubtedly increased the expectations of job seekers today; their effects have eased and complicated the talent acquisition process for recruiters. Social media platforms were first meant to communicate with people, but they eventually took on a more professional appearance. Currently, the digital economy makes a significant contribution to increased competitiveness, particularly since a digital transformation entails transitioning to new technology models in which digital marketing plays an important role in growth and user loyalty strategies. The use of social media by recruiters opens up a plethora of opportunities for job searchers and serves as an extra source of information for both recruiters and candidates. The main objective of this research paper is to address the significance and capabilities of social media in recruitment, elucidating the several social media tools most commonly used in recruitment and several digital channels recruiters use in screening applicants.
The concept of spirituality has existed for a long time, but the integration of spirituality in the workplace is a development that is still in its early stages. It has emerged in the field of management science as firms recognize that employees are no longer content with materialistic rewards, such as money, and are seeking deeper fulfillment. Firms must ensure that their staff members bring their entire selves to work rather than simply their muscles and intellect. Therefore, spirituality should be productively incorporated into the workplace. Thus, recognizing the importance of workplace spirituality, this study investigated the level of workplace spirituality among employees of Indian MSMEs by taking a sample of 470 employees. The findings of the study revealed that out of 470 employees, the majority of employees, i.e., 316 (67.20%), have a low to moderate level of workplace spirituality. Therefore, it is imperative for organizations to establish a conducive climate that allows employees to maintain a harmonious balance between work and their personal lives, ensuring that their work does not conflict with their fundamental nature and their aspiration to live fulfilling lives as individuals.
This paper explores the dynamic interplay between marketing management, incubation centers, and student-led innovation, with a focus on Intellectual Property (IP) development through patents and copyrights. It investigates how these elements collectively contribute to advancing the United Nations Sustainable Development Goals (UNSDGs). By fostering a culture of creativity and entrepreneurship, incubation centers play a crucial role in guiding students from ideation to commercialization, ensuring their innovations are market-ready and protected by robust IP frameworks. Marketing management is examined as a pivotal tool in this process, aiding in the effective promotion and dissemination of student innovations. The paper highlights case studies of successful student projects that have transitioned from conceptual stages to patented products or copyrighted works, emphasizing their impact on sustainable development. Furthermore, it discusses the policies and support mechanisms necessary to enhance this ecosystem, ensuring that student innovations not only thrive in the market but also contribute significantly to global sustainability efforts. The findings underscore the importance of integrating marketing strategies and IP management in educational incubation programs to maximize their contribution to the UNSDGs.
Placements are crucial for any university to be effective. The process needs to be designed and implemented. This paper develops a conceptual model of the placement process for a university. The process makes things easier and more acceptable to students and the key stakeholders. Placement preparation needs to be incorporated right from day one of student joining, and it should be felt across the board of the university. This paper is to study various departments of the university and understand the industry-relatedness and interdisciplinary approach. The placement cell of the university needs to understand each departmental calendar of the university and plan placement drives accordingly. Student's feedback and stakeholders involvement in shaping up students is the key to success. Hence, students need to be trained, and they need to be guided to choose the right career and the company of their choice. This paper is unique and original in its attempt to understand a student's progression and developmental aspects pertaining to placements. Placement is one of the key performance indicators of a university. This is an empirical study of various aspects pertaining to on and off campus recruitment drives.
