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Exploring the Dynamics between Expatriates and Domestic Employees in Malawi's Private Sector Organizations

Fostino Langford Kaswada*, Muthuvel Laxmikanthan**

* DMI St. Eugene University, Lusaka, Zambia.

** DMI St. John The Baptist University, Malawi.

Periodicity:July - September'2024
DOI : https://doi.org/10.26634/jmgt.19.1.21002

Abstract

This research investigates the relationship between expatriates and domestic employees in Malawi's private sector organizations, focusing on stress levels, happiness, lifestyle, and cultural adaptation. Information was collected from 733 expatriates working in various private sector organizations in Malawi. The aim was to assess their overall experience and conclude whether Malawi is an optimal destination for expatriates. The findings indicate that expatriates in Malawi generally experience a high level of happiness and satisfaction with their lifestyle. The cultural adaptation process, while initially challenging, is facilitated by the welcoming nature of the Malawian people and the support systems within organizations. Despite some stress related to adapting to a new environment and cultural differences, most expatriates reported positive experiences and effective coping mechanisms. Stress levels among expatriates were found to be manageable, with the primary sources of stress being work-related pressures and initial cultural adjustments. However, the supportive work environment and community integration programs significantly mitigated these stressors. The happiness index among expatriates was notably high, attributed to the friendly domestic culture, favorable living conditions, and the work-life balance that many organizations promote. Cultural adaptation was a critical factor in the expatriates' experience. The study revealed that those who engaged in domestic customs and built relationships with domestic employees adapted more smoothly and reported higher levels of satisfaction. Organizations that provided cultural orientation and support services saw better integration and performance from their expatriate employees. In conclusion, the research suggests that Malawi is an excellent country for expatriates, offering a conducive environment for personal and professional growth. The positive experiences of expatriates highlight Malawi's potential as a desirable location for expatriates seeking opportunities in the private sector.

Keywords

Expatriates, Domestic Employees, Private Sector Organizations, Cultural Adaptation, Community Integration, Cultural Orientation.

How to Cite this Article?

Kaswada, F. L., and Laxmikanthan, M. (2024). Exploring the Dynamics between Expatriates and Domestic Employees in Malawi's Private Sector Organizations. i-manager’s Journal on Management, 19(1), 22-29. https://doi.org/10.26634/jmgt.19.1.21002

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