i-manager Publications

i-manager's Journal on Management (JMGT)

Current Issue Vol. 19 Issue 2

The Role of Coaching in Enhancing Employee Performance
Measuring Customer Satisfaction of Hotel Industry in Bangladesh: A SERVQUAL and Structural Equation Model (SEM) Approach
Strategies for Building Supply Chain Resilience, Law Enforcement, and Sustainability during Black Swan Events
Perceptions of Climate Change and Barriers to Adaptation along the Teesta River in Bangladesh
Socioeconomic Effects of Village Loan Savings Initiatives on Empowering Rural Communities - Case Study of the Impact of VLS Program in T/A Chimwala, Malawi

Most Cited

Volume 1 Issue 2 September - November 2006

Article

Progressive Discipline Versus Summary Termination

Franklin Ramsoomair* , Lawrence Saunders**

*Associate Professor, School of Business And Economics, Wilfrid Laurier University,Waterloo, Ontario, Canada, N2L 3C5.

**Toronto, Ontario Canada.

Franklin Ramsoomair and Lawrence Saunders (2006). Progressive Discipline Versus Summary Termination. i-manager’s Journal on Management, 1(2), 7-20. https://doi.org/10.26634/jmgt.1.2.392

Abstract

Approaches to discipline and termination range from nurturing and progressive discipline, to dismissal. Managers need to adjust this view. They ought to have a strategy in place that is based on their company’s unique circumstances and that is supported by decision making that has the long term health of the company as the primary objective.

References

[1].Adizes, I. “Beyond Deadwood, Executive Excellence,” 22(1) (2005), 12

[2]. Ambrose M., Schminke M., “Organization Structure as a Moderator of the Relationship between Procedural Justice, Interactional Justice, Perceived Organizational Support, and Supervisory Trust,” Journal of Applied Psychology, 88(2). (2003), 295-305.

[4]. Bartram, T. “Small firms, big ideas: The adoption of human resource management in Australian small firms,” Asia Pacific Journal of Human Resources, 43, (2005), (1).

[5]. Berndt, E. R. (1998) “Workplace Performance Effects from Chronic Depression and its Treatment,” The Journal of Health Economics, 17, 1998, 511-535.

[6]. Collins, J. C. Good to Great, Harper Collins, New York,2001.

[7]. Deloitte Touche. Human Capital ROI Study: Creating Shareholder Value through People, 2002.

[8]. Dickson, J. (1989) Slaight Communications Inc. v. Davidson, 1 S.C.R. 1038 as cited in: Wallace v. United Grain Growers, Supreme Court of Canada, paragraph 92 from:http://www.canlii.org/ca/cas/scc/1997/1997scc94.html [Accessed 20 January 2006

[9]. Downey, G. “The art of dismissal,” Computing Canada. 29(1) 27, 2003.

[10]. Galt, V. “Seeking Your Next Star? Check the Mail Room. The Globe and Mail pp. B1, B6, Nov. 23, 2005.

[11]. Gomez P., Jones B. (2000) “Conventions: An interpretation of deep structure in organizations,” Organizational Science. 11(6), 2000, 696.

[12]. Hicks Morely “Employee Wrongfully Dismissed. Court Orders $500,000 in Punitive Damages for Discrimination Suffered. For the Record 8(6), 2005.

[13]. Johns, G. & Saks, A. Organizational Behaviour, Toronto Pearson Education Canada, 2001.

[14]. Karl, K. Hancock, Expert Advice on Employment Termination Practices: How Expert Is It? Public Personnel management 28(1), (1999), 51-62.

[15]. Klass, B., Brown, M., Heneman, H. “The Determinants of Organizations' Usage of Employee Dismissal: Evidence from Australia,” Journal of Labour Research 19(1), (1998),160

[16]. Koermer, C. (2005) “Service Provider Type as a Predictor of the Relationship between Sociality and Customer Satisfaction,” The Journal of Business Communication 42(3) (2005), 247, 261.

[17]. Kotey B., Slade P. Formal Human Resource Practices in Small Growing Firms,” Journal of Small Business Management, 43(1), (2005), 16 41.

[18]. Levitt H. (2005, July 13) “How to Win an Employment Suit: Strategies for Employers and Employees,” National Post. p .11, (July 13, 2005).

[19]. Muse, L., Rutherford, M., Oswald, S., Raymond, J. “Commitment to Employees: Does it Help or Hinder Small Business Performance?” Small Business Economics. 24(98), (2005).

[20]. Pfeffer, J., Viega, J. “Putting People First for Organizational Success,” The Academy of Management Executive 13(2), (1999), 37-48.

[21]. Smith, B. (2005) When to say you're fired: What successful organizations have in common with “The Donald”. Gallup management journal retrieved N o v e m b e r 2 2 2 0 0 5 f r o m : http://gmj.gallup.com/content/default.asp?ci=19660 [Accessed 24 January, 2006].

[22]. Thompson, A. A. & Strickland A. J.Crafting and executing strategy. New York: McGraw Hill, 2001.

[23]. Wolff, M. “In the Organization of the Future, Competitive Advantage Will lie with Inspired Employees.,” Research technology Management, 42(4), (1999), 2.

[24]. Wright, T. “What Every Manager Should know: Does Personality Help Drive Employee Motivation?” The Academy of Management Executive, 17(2), (2003), 131.

Full Article (HTML)

Pdf

Article

Intellectual Venture Capitalists: An Emerging Breed of Knowledge Entrepreneurs

Elias Carayannis* , Piero Formica**

*Dean, International Faculty of Entrepreneurship at the Emirates Centre for Entrepreneurship, Abu Dhabi.

**Professor of Technology, Innovation and Entrepreneurship, Department of Information Systems And Technology Management.

Elias Carayannis and Piero Formica (2006). Intellectual Venture Capitalists: An Emerging Breed of Knowledge Entrepreneurs. i-manager’s Journal on Management, 1(2), 21-26. https://doi.org/10.26634/jmgt.1.2.393

Abstract

This paper talks about the Intellectual Venture Capitalists: An Emerging Breed of Knowledge Entrepreneurs.

References

[1]. Carayannis, Elias G., (1993), 'Incrementalisme Strategique', Le Progrès Technique, Paris: France

[2]. Carayannis, Elias G. (1994), 'Gestion Strategique de l'Apprentissage Technologique', Le Progrès Technique, Paris: France

[4]. Carayannis, Elias G. and Jeffrey Alexander (1999), 'Winning by Co-opeting in Strategic Government- University-Industry (GUI) Partnerships: The Power of Complex, Dynamic Knowledge Networks', Journal of Technology Transfer, 24, 197-210.

[5]. Carayannis, Elias G. (2000), 'Investigation and Validation of Technological Learning versus Market Performance', International Journal of Technovation, 20, 389-400

[6]. Carayannis, Elias G. (2000a), The Strategic Management of Technological Learning: Learning to learn-how-to-learn in High Tech Firms and its Impact on the Strategic Management of Knowledge, Innovation and Creativity within and across Firms, IEEE/CRC Press, November

[7]. Carayannis, Elias and Todd Juneau, Co-Authors (2003a), Idea Makers and Idea Brokers in High- Technology Ent repreneur ship: Fee vs . Equi ty Compensation for Intellectual Venture Capitalists, Praeger Books / Greenwood Press, July

[8]. Carayannis, Elias G. and Edgar Gonzalez (2003b) 'Creativity and Innovation = Competitiveness? When, How, and Why', in Larisa V. Shavinina (ed.), The International Handbook on Innovation, Amsterdam: Pergamon, 587-606

[9]. Carayannis, Elias G. (2004), 'Measuring Intangibles: Managing Intangibles for Tangible Outcomes in Research and Innovation', International Journal of Nuclar Knowledge Management, 1

[10]. Carayannis, Elias G. and Maximilian von Zedtwitz (2005), 'Architecting GloCal (Global Local), Real-Virtual Incubator Networks (G-RVINs) as Catalysts and Accelerators of Entrepreneurship in Transitioning and Developing Economies', Technovation, 25, 95-110.

[11]. Carayannis, Elias G. et al (2005a), Technological Learning for Entrepreneurial Development (TL4ED) in the Knowledge Economy (KE): Case Studies and Lessons Learned, International Journal of Technovation, July

[12]. Carayannis, Elias (2005b), Smart Development Challenges and Opportunities: ICT and eDevelopment in the Knowledge Economy, Contract with Palgrave Macmillan Ltd, December

[13]. Carayannis Elias and Jeffrey Alexander, Co-Authors (2006a), Glocal Knowledge: Transatlantic Public- Private Partnerships for Research and Technology Development, Contract with Palgrave Macmillan Ltd, Submitted to the Publisher in April 2004, January

[14]. Carayannis, Elias G. and David F. J. Campbell (eds.) (2006b), Knowledge Creation, Diffusion and Use in Innovation Networks and Knowledge Clusters: A Comparative Systems Approach Across the United States, Europe and Asia, Westport, Connecticut: Praeger, January

[15]. Carayannis, Elias G. and Chris Ziemnowicz (eds.) (2006c), Re-discovering Schumpeter, London: MacMillan, March,

[16]. Formica, P (2003), Industry and Knowledge Clusters: Principles, Practices, Policy, Tartu University Press

[17]. Formica, P. (2005), “Knowledge Entrepreneurs: Leveraging Knowledge Clusters for Economic Development Based on Innovative Advantages”, ICIntellectual Capital Magazine, No.1

[18]. Prior, V. (2005), The Language of Business I n t e l l i g e n c e , 7 J u l y , http://www.scip.org/ci/languagebi.asp

[19]. Rubin, H (1998), The New Merchants of Light, Leader to Leader, No.10 Fall 1998

Full Article (HTML)

Pdf

Article

Knowledge Management – Investment or a Cost?

Mohamed Ibrahim*

*Higher Colleges of Technology, ADW, UAE.

Mohamed Ibrahim (2006). Knowledge Management - investment or a Cost? i-manager’s Journal on Management, 1(2), 27-34. https://doi.org/10.26634/jmgt.1.2.394

Abstract

This paper reviews the role of knowledge management (KM) in business and proposes a closer examination of its values and return on investment. The paper uses cases studies from the health industry to highlight the importance of KM in storing and sharing of knowledge to deliver a better outcome. While this may indicate a positive outlook of KM, the paper also discusses issues relating to theoretical foundation of the KM field and how this relates to the Information Systems, Information technology and other business process technologies. The paper suggests that although the challenges of implementing KM are considerable, so are the rewards. The growth of KM projects signals a growing conviction that managing institutional knowledge is crucial to business success and possibly business survival.

References

[1]. Arthur, Brian. Increasing Returns and Path Dependence in the Economy, University of Michigan Press, 1994.

[2]. Britton, Manasco - KCG the knowledge group, 2000

[4]. Davenport, Thomas H. and Laurence Prusak. Working Knowledge: How Organizations Manage What They Know, Harvard Business School Press, 1998.

[5]. Eliot, Scott. Technology for enterprise-wide knowledge sharing and transfer, KMWORLD 2002, Santa Clara, CA. USA 2002.

[6]. Goldratt Eliyahu, The Goal, the North River Press Publishing Corporation, 1986. G i g a I n f o r m a t i o n G r o u p - http://itresearch.forbes.com/detail/ORG/903818304_68. html

[7]. Koulopoulos, Thomas M., Spinello, Richard A. and Wayne Toms. Corporate Instinct: Building a Knowing Enterprise for the 21st Century, Van Nostrand Reinhold, 1997.

[8] Leonard-Barton, Dorothy. Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation, Harvard Business School Press, 1995.

[9]. Malhorta, Yogesh. 1999). Knowledge Management for the New World of Business, in Asian Strategy Leadership Institute Review, vol. 6, 1998.

[10]. Nonaka, Ikujiro and Hirotaka Takeuchi. The Knowledge-Creating Company, Oxford University Press, 1995.

[11].NHS Annual Report 1999/2000, UK

[12].O'Brien C. Cambouropoulos P. Source British Journal of General Practice. 50(455):489-90, 2000 Jun.

[13].Peters, Tom. The Circle of Innovation: You Can't Shrink Your Way to Greatness, 1999

[14]. Seely-Brown John, in "The Human Factor," Information Strategy, Dec 1996-Jan 1997

[15]. Senge, Peter M. The Leader's New Work: Building Learning Organizations: Sloan Management Review, Fall 1990, Vol 32(1)

[16]. Stewart, Thomas A. Intellectual Capital: The New Wealth of Organizations (Currency/Doubleday, 1997)

[17]. Stephen Denning, Program Director. Knowledge Management, World Bank, Washington D.C. 2000

[18]. Strassmann, Paul. The Squandered Computer, Economic Press, 1997.

[19]. Stuart, Anne. Elusive Assets, CIO, Nov. 15, 1995

[20]. Stuart, Anne. 5 Uneasy pieces, CIO, June 1, 1996

[21]. Wolfensohn, James. Announcement at the Annual Meeting of the World Bank 1996 October 1, 1996.

Full Article (HTML)

Pdf

Article

From Making a Living to Making a Life - Leadership Development Revisited

Thomas Mengel*

*PMP, Associate Professor, Renaissance College, University of New Brunswick.

Thomas Mengel (2006). From Making a Living to Making a Life - Leadership Development Revisited. i-manager’s Journal on Management, 1(2), 35-41. https://doi.org/10.26634/jmgt.1.2.395

Abstract

“Never mistake knowledge for wisdom. One helps you make a living; the other helps you make a life.” (Sandra Carey).

In spite of our increasing knowledge and the effort we put into leadership development, we seem to fail at an astonishing rate. We appear to make a living by continuously creating new problems when solving others. Complexity of life and uncertainty of our future call for making a life by wisely accepting our ignorance without loosing confidence in what we do know. This article suggests a new approach to leadership development based on a three-dimensional model of knowledge and human intelligence.

We perceive ourselves to live in a knowledge society which requires us to acquire knowledge in order to be able to solve the problems ahead of us and in order to make a living. We learn how and when to use which tools and how to apply them to given problems. However, we still seem to fail at an astonishing rate, given the increasing amount of knowledge that has been collected. We seem to make a living by continuously creating new problems while solving others. Complexity of life appears to go beyond the problem-solving knowledge we tend to apply. Uncertainty of our future calls for making a life by wisely accepting our ignorance without loosing confidence in what we do know and to act accordingly.

This article suggests a change of approach to leadership development away from the focus on more expertise and management knowledge to the ability to discover meaning in what we do and to jointly create a meaningful future. This will be based on a three-dimensional approach to knowledge and human intelligence.

References

[1]. Aram, E., Noble, D. (1999) Educating Prospective Managers in the Complexity of Organizational Life. Management Learning, 30(3), 321-342.

[2]. Binet, A. (1916) New methods for the diagnosis of the intellectual level of subnormals. In Kite, E. S. (Trans.) The development of intelligence in children. Vineland, NJ: Publications of the Training School at Vineland. (Originally published 1905 in L'Année Psychologique, 12, 191-244.)

[4]. Cattell, R. B. (1971) Abilities: Their Structure, Growth, and Action. Boston, MA: Houghton Mifflin.

[5]. Chalmers, D. (1996) The Conscious Mind: In Search of a Fundamental Theory. Oxford: Oxford University Press.

[6]. Chalmers, D. (2004) How Can We Construct a Science of Consciousness? in M. Gazzaniga (ed.), The Cognitive Neurosciences III. Massachusetts: MIT Press. Retrieved/5/04fromWebsite:http://jamaica.u.arizona.edu/~chalmers/papers/scicon.html

[7]. Covey, S. (1989) The Seven Habits of Highly Effective People: Restoring the Character Ethic. New York, NY: Simon & Schuster.

[8]. Cherniss, C. & Goleman, D. (eds. 2001) The Emotionally Intelligent Workplace. San Francisco, CA: Jossey-Bass.

[9]. Dreyfus, H.L., & Dreyfus, S.E. (1986) Mind over machine. The Power of Human Intuition and Expertise in the Era of the Computer. New York, NY: Free Press.

[10]. Denning, S. (2005). The Leader's Guide to Storytelling. Mastering The Art and Discipline of Business Narrative. San Francisco, CA: Jossey-Bass.

[11]. Eysenck, H. J. & Eysenck, M. W. (1985) Personality and individual differences: A natural science approach. New York, NY: Plenum.

[12]. Fancher, R. E. (1985) The intelligence men: Makers of the IQ controversy. New York, NY: W. W. Norton & Company.

[13]. Frankl, V. (1981) The Will to Meaning: Foundations and Applications of Logotherapy. New York, NY: Meridan.

[14]Frankl, V. (1984) Man's Search for Meaning. New York, NY: Simon & Schuster.

[15].Goleman, D. (1995) Emotional Intelligence: Why it can matter more than IQ. New York, NY: Bantam.

[16]. Goleman, D. (1998) Working with Emotional Intelligence. New York, NY: Bantam Books.

[17]. Goleman, D., Boyatzis, R. & McKee, A. (2004) Primal Leadership. Learning to lead with emotional intelligence. Boston, MA: Harvard Business School Press.

[18]. Horn, J. L. (1985) Remodeling old models of intelligence. In: Wolman, B. B. (ed.) Handbook of Intelligence. Theories, Measurements, and Applications. New York, NY: Wiley, 267-300.

[19]. Hunt, E. (1995) The Role of Intelligence in Modern Society. American Scientist. July-August 1995, 356-367 retrieved8/5/04fromwebsite:http://www.americanscientis t.org/t mplate/AssetDetail/assetid/24538?fulltext=true

[20]. Hunter, J. E. (1986) Cognitive ability, cognitive aptitudes, job knowledge, and job performance. Journal of Vocational Behavior 29, 340-362.

[21]. Jafaari, A. (2003) Project Management in the Age of Complexity and Change. Project Management Journal 34(4), 47-57.

[22]. King, J. (1999) On Seeking First to Understand. Teaching Business Ethics 3/1999,. 113-136.

[23]. Lester, S. (1994). On professionalism and professionality.Retrieved 1/19/04 from website: http://www.devmts.demon.co.uk/profnal.htm

[24]. Lewis, T., Amini, F. & Lannon, R. (2000) A General Theory of Love. New York, NY: Random House.

[25]. Llinas, R., Ribary, U., Contreras, D. & Pedroarena, C. (1998) The neuronal basis for consciousness. Philosophical Transactions of the Royal Society of London, 353, 1841-1849.

[26]. Meacham, J. A. (1990). The Loss of Wisdom. In: Sternberg,

[27]. R. J. (ed.). Wisdom. New York: Cambridge University Press.

[28]. Mengel, T. (2003) Values-oriented Leadership: Designing Personal and Corporate Future. Colloquium within the Graduate Program in Counselling Psychology. Trinity Western University. November 1, 2003. Website: http://www.twu.ca/cpsy/colloquia_past.asp

[29].Mengel, T. (2004) From Responsibility to Values- Oriented Leadership - 6 Theses on Meaning and Values in Personal Life and Work Environments. International Network on Personal Meaning. Positive Living E-Zine, A u g u s t 1 1 , 2 0 0 4 . W e b s i t e : h t t p: / /www.me a n i n g. c a / a r t i c l e s 0 4 /me n g e l - responsibility.htm

[30]. Mengel, T. (2005). Wisdom and Knowledge. Leadership in Balance. International Network on Personal Meaning. Positive Living E-Zine, June 7, 2005. Website: http://www.meaning.ca/articles05/mengel-wisdom.htm

[31]. Mengel, T. (in print). Behavioural Theories of Leadership. in: Gosling, J. and Marturano, A. (eds.) (in print). Key Concepts in Leadership Studies. Routledge.

[32]. Mengel, T. (in print). Motivation. in: Gosling, J. and Marturano, A. (eds.) (in print). Key Concepts in LeadershipStudies. Routledge.

[33]. Mengel, T., Thomas, J. (2004). From Know-How to Know-Why A Three Dimensional Model of Project Management Knowledge. PMI Global Proceedings Anaheim California: Project Management Institute

[34]. Mengel, T., Christenson, D., Thomas, J. & Trisko, C. (2004) In Search for Meaning Project Management Perspectives on Change, Crisis and Loss. Symposium and Presentation at the Third International Conference on Personal Meaning, Vancouver, July 2004.

[35]. Paine, L. (2003) Value Shift. Why Companies Must Merge Social and Financial Imperatives to Achieve Superior Performance. New York, NY: McGraw-Hill.

[36]. Project Management Institute (2000) A Guide to the Project Management Body of Knowledge (PMBOK® Guide). Newton Square, NA: Project Management Institute.

[37]. Project Management Institute (2002) Project Manager Competency Development Framework. Newton Square, NA: Project Management Institute.

[38]. Project Management Institute (2003) Organizational Project Management Maturity Model (OPM3) Knowledge Foundation. Newton Square, NA: Project Management Institute.

[39]. Project Management Institute (2004) Exposure Draft of A Guide to the Project Management Body of Knowledge (PMBOK® Guide). Newton Square, NA: Project Management Institute.

[40]. Randall, W. L., Kenyon, G. M. (2002). Ordinary Wisdom. Biographical Aging and the Journey of Life. Westport, CT: Praeger Publishers.

[41]. Robinson, D. N. (1990). Wisdom Through the Ages. In: Sternberg, R. J. (ed.). Wisdom. New York: Cambridge University Press.

[42].Robinson,M.(2000)TransformationalLeadershipDefin ed.Retrieved1/6/04fromWebsite:http://www.ethoschann e l . c o m / p e r s o n a l g r o w t h / n e w / 1 - msr_trasnformational.html

[43]. Rosengren A., Orth-Gomer K., Wedel H. & Wilhelmsen L. (1993) Stressful life events, social support, and mortality in men born in 1933. British Medical Journal, 307, 11021105.

[44]. Ruuska, I. & Vartainen, M. (2003) Critical Project Competencies A Case Study. Journal of Workplace Learning. 15(7/8), 307-312.

[45]. Singer, W. & Gray, C. (1995) Visual feature integration and the temporal correlation hypothesis, Annual Review of Neuroscience, 18, 555-586.

[46]. Stacey, R. D. (1993) Strategic Management and Organizational Dynamics. London: Pitman.

[47]. Sternberg, R. J. (1985). Beyond IQ: A triarchic theory of human intelligence. New York, NY: Cambridge University Press.

[48]. The Wall Street Journal, Mainstream Science on Intelligence. Statement signed by 50 professors of psychology at colleges and universities in the U.S., UK and Canada, December 13, 1994. Retrieved 8/5/04 from website:http://www.mugu.com/cgibin/Upstream/Issues/ bell-curve/support-bell-curve.html

[49]. Weick, K. E. (2001). The Attitude of Wisdom. In: Weick, K.E. (2001) Making Sense of the Organization. Malden: Blackwell Publishing. 360-379.

[50]. Zohar, D. & Marshall, I. (2001) SQ-Spiritual Intelligence The Ultimate Intelligence. London: Bloomsbury.

[51]. Zwerman, B., Thomas, J. & Haydt, S. (2004) Professionalization of Project Management: Exploring the Past to Map the Future. Newton Square, NA: Project Management Institute.

Full Article (HTML)

Pdf

Research Paper

Managing People Through Change: An HR Issue That Concerns Managers

Deb Sircar*

*Lecturer in Business &Management ,Aberdeen Business School.

Deb Sircar (2006). Managing People Through Change: An Hr Issue That Concerns Managers. i-manager’s Journal on Management, 1(2), 42-49. https://doi.org/10.26634/jmgt.1.2.396

Abstract

It is argued that individuals resist change. However, external change drivers in the business environment continuously influence internal organisational change. This change often disrupts the performance of individuals. Therefore, there should be an internal change management programme in place to ensure that change is managed in such a way that it does not affect individuals adversely. This study observes that there is a requirement for a conceptual framework in this area of change which is responsive to individual needs. Therefore, attention is to be given to the micro level of change rather than organisations viewing change as a single event.

References

[1]. Adams, J.D & 5pencer, 5.A (I 988), people in transition, Training and Development Journal, Vol.42, October, pp6 I - 63,

[2].Bridges, W (I 986), Managing organisational transitions, Organisational dynamics, Vol,15, 5ummer, pp 24-33.

[3]. Coch, L & French, J.RR. Jr (1948), Overcoming resistance to change, Human Relations, pp (32-4 I ) Vol,1 .

[4]. Deadrick, D. L; Bennett, N & Russell, C.J (I 997), Using hierarchical liner modelling to examine dynamic pertormance criteria over time, Journal of Management,Vol.23, No.6, pp 745-757.

[5]. Elrod II, D.P & Tippett, D.D (2002), The " death valley " of change, Journal of Organisational Change Management, Vol.15, No.2, pp 273-91.

[6].Fisher, C. D; Schoenfeldt, L.F & Shaw, J.8 (2003), Human Resource Management, Fifth Edition, Houghton Mifflin, Boston,

[7].Forisha-Kovach, 8 (1984), The Flexible Organi|sation: A unique New System for Organisational Effectiveness and Success, Prentice-Hall, N.J.

[8].Jewell, R.E 7 linard, K.T (1992), Evaluating corporate plans and the corporate planning process, Evaluation_Making if Work: Proceedings of the International Conference of the Australian evaluation Society, VoL2, Paper 59, Melbourne.

[9]. Naisbiff, J & Aburdene, P (1990), Megatrends 2000, Pan BOOkS, LOndOn,

[10]. Nicholson, N (1987), The trasition cycle..a conceptual framework for the analysis of change and human resource management, Personnel and Human Resources management, VoL5, pp 67-222.

[11]. Prastacos, G; Soderquist, K; Spanos, Y & Van, WL (2002), "An integrated framework for managing change in the new competifive landscape", European Management Journal, Vol. 20, No~ 1, pp~ 55-71.

[12]. Soon, C.D & Jaffe, D.T (1988), Survive and thrive in times of change, Training and Development Journal, V0142, April, pp 25-27.

[13]. Soon, C.D & Jaffe, D.T (1989), managing Personal Change Self management skill for Work and Life Transition, Crisp Publication, Los Altos.

[14]. Stacy, R (1994), Managing the Unknowable, Jossey Bass, San Francisco.

[15]. Stevenson, W8 & Greenberg, D.N (I 998), The forma/ analysis of narralfves of organisational change, Journal of Management, Vol,24, No.6, pp 741-762.

[16]. Walsham, G (200 I , Making a World of Difference: IT in a Global Context, Wiley, Ch/chester.

[17]. Waterman, R.H (1988), The renewal factot: Director, Vol.41 , No. I 0, pp 62-69. Www.fastcompany.comaccessedon22/09/06

Full Article (HTML)

Pdf

Research Paper

Observations on Human Resource Management and Development in Transition Economies – The Case of Kazakhstan

Patrick Kim Cheng Low* , Robert W. Robertson**

*Director, Graduate Business Studies at Saint Leo, University ,Florida.

**Associate Dean ,Bang College of Business ,Kazakhstan Institute of Management

Patrick Low Kim Cheng and Robert W. Robertson (2006). Observations On Human Resource Management And Development In Transition Economies - The Case of Kazakhstan. i-manager’s Journal on Management, 1(2), 50-56. https://doi.org/10.26634/jmgt.1.2.397

Abstract

The quality of business leaders, managers, visionary entrepreneurs and the work force can greatly contribute to economic growth and the development of transition economies. In this paper, the writers highlight the importance and benefits of training, the right or proper training and overall human resource management in the former Soviet Union with particular reference to the Republic of Kazakhstan.

References

[1]. AACS8: The Association to Advance Collegiate Schools of Business {2005) Why Management Education Matfers, AACSB International USA.

[2]. Coates, J. F., Jarrett, J. and Mahafffe, J. 8. {1991) Seven Critical Forces Reshaping the World, Bethesda M,D,, World Future Society Bookstore.

[3]. Dover, J. {2005) 'Entrepreneurship & Kazakhstan: Observations by A Fulbright Scholar', Caspian Buslness NewsDlgest, December 2005, p. 8.

[4]. Kunkhozhayeva, D.; 8ergeneva, Azhar and Low Kim Cheng, Patrick {2005) 'The Internship Edge, Quality Business Education & the Millennium Jobseeker', Journal of Higher Education of Kazakhstan, July, No.3/ 2005, pp, 34 39.

[5]. Low Kim Cheng, Patrick {2005) Tra/nlng Success, The Chartered Financial Analyst Institute India: ICFAI University Press, India,

[6]. Low Kim Cheng, Patrick {2005a) 'Diversity and the Local's Acceptance of Foreigners: A Kazakhstan Perspective', The iotaian Journal of Organizaflonal Behav/or {http://www.icfaipress~org.effective.asp) Submitted in September 2005 (Accepted).

[7]. Low Kim Cheng, Patrick {2002) Strategic Customer Management, BusinesscRAFTConsultancy Singapore.

[8]. Low Kim Cheng, Patrick and 8ergeneva, Azhar {2005) `Successful Organization of Students' Internships for Maximum Results', Organization of Students' Internship in the State Bodies, the international and Nongovernmental Organlzatlons: Results and Prospects of Improvement, KIMEP Conference Organized by CoHege of Social Sciences, October 28, 2005, Almaty, Kazakhstan,

[9]. Low Kim Cheng, Patrick and Dover, James (2005) 'Empowerment: the Key to Business Development', Caspian BuslnessNewsDigest, December 2005, p. 9 ,

[l0]. LOW Kim Cheng, Patrick and Robert W. Robertson (2005) 'Human Resource Management in Transition Economies', Caspian Buslness News Dlgest, December 2005, p. 8.

[11]. Low Kim Cheng, Patrick and Tai, Simon (2005) 'Business Education as A Change Agent and As An Input for Development in Transition Economies', Flfth Annual KIMEP Internatlonal Research Conference, Almaty, 6 - 8 October 2005.

[12]. Mandy, R.W & Noe, R.M. {2005) Human Resource Management, Peorson Prentice HoIl, USA.

[13]. Moorthy, A (2006) 'Alotou IT City Presentotion', Advanced Management Program, 4 Morch 2006, Kozokhston Instifute of Monogemenf, Economics ond Stf otegic Reseorch (KIMEP).

[14]. Nozorboyev (2000) The President of Kozokhston, Mr. Nursulton Nozorboyev's Speech, Eurasia Economlc Summit, April, 2000, Almoty.

[15]. Poi, M. R. (2004) 'Higher Educotion As o Mojof Input of Development', issues In Higher Educatlon VoI. 1, ICFAI University Press, Indio, pp. 1 75 - 189 .

[16]. Sofori, F. (1997) 'The Chollenge of Monogement Educotion ond Development in Kozokhston,' Journal of Management Development, Vol. 16 No, 3, 1997, p. 167 184.

Full Article (HTML)

Pdf

Research Paper

Human Resource Strategy: Introducing A New Management Typology to Make Change Stick

Michael J.R. Butler*

*Lecturer, in Management ,Aston Business school,Aston university ,Birmingham,UK

Michael J.R. Butler (2006). Human Resource Strategy: Introducing a New Management Typology to Make Change Stick. i-manager’s Journal on Management, 1(2), 57-69. https://doi.org/10.26634/jmgt.1.2.398

Abstract

I maintain that ideas are events. It is more difficult to make them interesting I know, but if you fail the style is at fault. (Gustave Flaubert: Letter to Louise Colet) (15 January 1853)
Human resource management (HRM) is now being seen as a strategic activity. This recognises that change processes must include the management of human resources as part of an integrated approach to strategy. Without also linking management development and business strategy, change will not stick and organisations will not develop. Contributing to the debate about integrating HR and other strategies, including linking management development and business strategy, this paper develops a new Generic Management Typology of co-existing management philosophies in order to help change agents diagnose the culture of an organisation and to modify that culture. The typology is derived from reflecting on research about the global transformation of public service organisations over the last twenty-five years.

References

[I]. Adams, G.B~ and Ingersoll, V.H. (1990) 'Culture, Technical Rationality and Organizational Culture', AmerIcan Revlew Of Public Administration, 20:4, December, pp 285-302. .

[2] Aucoin, R (1995) The New Public Management: Canada In Comparative Perspectlve, Ashgate Publishing Company: Montreal, Canada.

[3]. Balfour, D.L and Grubbs, J.W. (2000) 'Character, Corrosion and the Civil Servant: The Human Consequences of Gobalization and the New Public Management', Administrative Theory & Praxis, 22:3, September, pp 570-584,

[4]. Balogun, J. and Hope Hailey, V. (1999) Explor\ng Strategic Change, Pearson Education Limited: Harlow. Barberis, R (1998) 'The New Public Management and a New Accountability', Public Adminlstratlon, 76, Autumn, pp 451-470.

[5]. Barley, S.R. and Kunda, G. (1992) 'Design and Devotion: Surges of Rational and Normative Ideologies of Control in Managerial Discourse', Administrative Science Quarterly, 37:3, September, pp 363-399,

6]. Behn, R.D. ( I 998) 'What Right Do Public Managers Have To Lead?', Public Admlnlstrat\on Revlew, 58:3, May/June, pp 209-224,

[7]. Boston, J.; Martin, J.; Pallot, J. and Walsh, R (1996) Public Management: The New Zealand Model, Oxford University Press: Auckland, New Zealand.

[8]. Butler, M.J.R. (2003) 'Managing from the Inside Out: Drawing on 'Receptivity to Explain Variation in Strategy Implementation', British Journal of Management, 14, Special Issue, December, pp $47-S60.

[9]. Child, J. (1969) British Management Thought, Allen and Unwin Limited: London.

[10]. Clapham, D.; Dix, J. and Griffiths, M. (I 996) Citizenship and Housing Shaping the Debate, Institute of Housing: Coventry.

[11] . Clegg , S . ( I 9 9 8) 'Foucault, Power and Organizations' in A. McKinlay and K. Starkey (eds) Foucault, Management and Organlzation Theory, Sage: London, pp 29-48.

[12]. Cook, B.J. (I 998) 'Politics, Political Leadership, and Public Management', Public Admlnistration Revlew, 58:3 May/June, pp 225-230,

[13]. DETR (I 999) Best Value and Audit Commission Performance Inalcators for 200012001, December, DETR: London,

[14]. Dixon, J.; Kouzmin, A. ond Koroc-Kokobodse, N. (1998) 'Monogeriolism Something Old, Something Borrowed, Little New: Economic Prescription Versus Effective Orgonizotionol Chonge in Public Agencies', Infernational Journal Of Public Sector Management, 11:2/3 pp 164- I 87.

[15]. Doty, D.H. ond Glick, WN. (I 994) 'Typologies Os o Unique Form of Theory Building: Toword improved Understonding ond Modelling', Acaaemy Of Management Review, I 9:2, April, pp 230-251 ,

[16]. Fomhom, D. ond Norton, S. {1993, I 996 edition) Managing the New Public Servlces, MocMillon Press Limited: Bosingstoke ond London, Second Edition,

[I 7]. Foulks, K. (1998) Citizenship in Moaern Britain, Edinburgh University Press: Edinburgh.

[I 8]. Fell, A. ond Dovies, T. (1 997) 'Business Strotegy ond Monogement Development A Symbiotic Reiotionship?' in S~ Tyson (ed)The Practice of Human Resource Strategy, Pitmon Publishing: London, pp 102- I 35,

[I 9]. Felts, A.A. ond Jos, RN. (2000) 'Time ond Spoce: The Origins ond Implicotions of the New Public Monogement', Aaministrative Theory & Praxis, 22:3, September, pp 5 I 9-533,

[20]. Farlie, E. (1999) 'The Rise of the New Public Monogement', unpublished /naugural Lecture, imperioi College, UK, 9 Morch.

[21]. Farlie, E.; Ashburner, L.; Fifzgerold, L. ond Pettigrew, A. (I 996)TheNewPublic Management In Actlon, Oxford University Press: Oxford.

[22]. Fombrun, C.J., Tichy, N.M. ond Devonna M.A. (1984) Strategic Human Resource Management, Wliey: NewYork.

[23]. Foucoulf , M. (I 978) 'The History of Sexuolity' in A, Eosthope ond K. McGowon (eds) A Critical and Cultural Theory Reaaer, Open University Press: Buckinghom, 1997, pp 90-95.

[24]. Giddens, A. (I 998) The Third Way The Renewal of Social Democracy, Polity Press: Combridge.

[25]. Glennerster, N. (I 995) British Soclal Pollcy Since 1945, Blockwell: Oxford.

[26]. Gromsci, A. {1971 , 1996 edition) Se/ection from the Prison Notebooks, Lowrence ond Wishort: London, Tronsioted ond Edited by Q. Moore ond G. Smith.

[27]. Grinf, K. (1997)FuzzyManagement Contemporary laeas and Practices at Work, Oxford University Press: Oxford.

[28]. Noll, S. (I 988) 'The Tood in the Gorden: Thotcherism Among the Theorists' in C. Nelson ond L. Grossberg (eds) Marxism and the Interpretation of Culture, MocMillon Educotion Limited: Bosingstoke ond London, pp 35-57,

[29]. Hood, C. (1991) 'A New Monogement for All Seosons?', PublicAaministration, 69, Spring, pp 3- I 9.

[30]. Hood, C. (1995) 'The New Public Monogement in the 19805: Voriotions on o Theme', Accounting OrganizatlonsAna Soclety, 20:2/3 pp 93-109

[3 I ]. Hoover, K. ond Plont, R. (1989) Conservative Capitalism, Routledge: London,

[32].Nuselid, M. (I 995) 'The Impoct of Numon Resource Monogement Proctices on Turnover, Productivity ond Corporote Finonciol Performonce', Acaaemy of ManagementJournal, 39:3, pp 635-673.

[33].Johnston, J. ond Collender, G. (2000) 'Multiple Perspectives on Economic Rotionolism ond the New Monogeriolism: Power ond Public Interest?', Aaministrative Theory & Praxis, 22:3, September, pp 585- 604,

[34]. Koboolion, L (I 998) 'The New Public Monogement: Chollenging the Boundories of the Monogement Vs, Administrotion Debote', Pubiic Aaministration Review, 58:3, May/June, pp 189-193.

[35]. Kofz, D. ond Kohn, R.L. El 966, I 978 edition) The Social Psychology of Organizations, Wiley: New York, US, Second Edition.

[36]. Kelly, R.M. (1998) 'An Inclusive Democrotic Polity, Representotive Bureoucrocies, ond the New Public Monogement', Public Aaministratlon Review, 58:3, May/June, pp 201-208,

[37]. Kemeny, J. (I 992) Housing and Social Theory, Rout/edge: London.

[38]. Khademian, A.M. (1998) 'What Do We Want Public Managers To Be? Comparing Reforms', Pub//c Adm!n!strat!onRev!ew, 58:3, May/June, pp 269-273~

[39]. Knights, D. (199 7) 'Organization Theory in the Age of Deconstruction: Dualism, Gender and Post-Modernism Revisifed', Organ/zation Studies, I 8: I pp I - I 9 .

[40]. Kuhn, T.S. (1962) The Structure of Scientific Revolutions, The University of Chicago Press: Chicago, US.

[4 I ]. Le Grand, J. (1991) 'Quasi-Markets and Social Policy , The Economic Journal, 101, September, pp I 256- 1267,

[42]. Lewin, K. (1951) Field Theory in Soc!aI Sclence.' Selected Papers, Tavistock: London.

[43]. Local Government Act CI 999) Part 1 Best Value, DETR Circular 10/99, 14 December, DETR: London,

[44]. Longman Newuniversal Dictionary (1982) Longman Group Limited: Harlow.

[45]. Lynn, LE. {1998) 'The New Public Management: How to Transform a Theme into a Legacy', Public AdministrationReview, 58:3, May/June, pp 231-237.

[46]. Mayr, E. (1969) Principles of Systematic Zoology, McGraw-Hill Book Company: NewYork, US.

[47]. Meek, V.L (1988) 'Organisation Culture: Origins and Weaknesses', Organization Studies, 9:4 pp 453-473.

[48]. Miles, R.E. and Snow, C.C. CI 978) Organ!sat!on Strategy, Structure, and Process, McGraw-Hill Book Company: NewYork, US.

[49]. Miles, R.E. and Snow, C.C. (1994) Fit, Failure and the Hall of Fame, The Free Press: NewYork.

[50] . Mintzberg , H.T. C I 9 79) The Structur!ng of Organisations, Prentice Hall: Englewood Cliffs, US.

[51]. Mintzberg, H.T. CI 983) Structure In Fives: Designing Effective Organizatlons, Prentice Hall: Englewood Cliffs, US.

[52]. O'TooIe, 8.J. (1993) 'Editorial Permanent Secretaries, Open Competition and the Future of the Civil Service', Public Policy And Adm!n!stration, 8:3, Winter, pp I-3.

[53]. Peters, T. {1992, 1993 edition) Liberation Management, Pan Books Limited: London.

[54]. Peters, T. and Waterman, R. Cl 982, 1993 edition) In Search of Excellence, Harper Collins: NewYork, US.

[55]. Pettigrew, A.M.; Ferlie, E. and McKee, L. (1992) Shaping Strategic Change Making Change in Large Organisations.' The Case of the National Health Serv!ce, Sage: London.

[56]. Polliff, C. {1990, 1993 edition) Managerial/Sm and the Public Services, Blackwell: Oxford, Second Edition.

[57]. Power, M. (1996) 'Making Things Auditable', Accounting, Organizations And Soc!ety, 21:2/3 pp 289- 315,

[58]. Purcell, J. (1995) 'Corporate Strategy and Human Resource Management' in J~ Storey (ed) Human Resource Management: A Critical Text, Rout,edge: London, pp 63-86 ,

[59]. Ranson, S. and Stewart , J. Cl 994) Management for the Public Domaln Enabling the Learning Soc!ety, The MacMillan Press Limited: Basingstoke and London.

[60].Rich, R (1992) 'The Organizational Taxonomy: Definition and Design', Academy Of Management Review, 1 7:4, October, pp 758-781

[61]. Roethlisberger, F.J. and Dickson, WJ. (1964) Management and the Worker, John Wiley: NewYork, US.

[62]. Rothstein, 8. C I 998) Just Instltutions Matter The Moral and PolliticaI Logic of the Universal Welfare State, Cambridge University Press: Cambridge~

[63]. Salter, 8. (1998) 'Citizenship and the Politics of Welfare The Case of the NHS', Public Policy And Administration, I 3:3, Autumn, pp 38-55.

[64]. Saunders, R (1993) 'Citizenship in aLiberal Society' in B, Turner (ed) Citizenship and Social Theory, Sage: London, pp 57-90,

[65]. Self, R (1993) Government by the Market? The PoIItIcs of Public Cho!ce, MacMillan Press Limited: BasingstokeandLondon~

[66]. Storey, J. Cl 992) Development in the Management of HumanResources, Blackwell: Oxford,

[67]. Taylor, F.W {I 911} The Princlpies of Scientific Management, Harper and Brothers: NewYork, US.

[68]. Terry, L.D. {1998) 'Administrative Leadership, Neo- Managerialism, and the Public Management Movement', Public Administration Review, 58:3, May/June, pp 194-200.

[69]. Timney, M.M. and Kelly, T.R {2000) 'New Puboc Management and the Demise of Popular Sovereignty , Administrative Theory & Praxis, 22:3, September, pp 555- 569.

[70]. Tyson, S. {1987) 'The Management of the Personnel Function', Journal of Management Studies, 24:5, pp 49- 53.

[71]. Tyson, S. {1997) The Pract\ce of Human Resource Strategy, Pitman Publishing: London.

[72]. Van de Ven, A.H. and Orazio. R. {1985) 'The Concept of Fit in Contingency Theory in L.L. Cummings and 8.M, stow {eds) Research in Organization Behaviour. JAI Press: Greenwich, US, 7, pp 333.-365.

[73]. Ventriss, C. {2000) 'New Public Management: An Examination of its influence on Contemporary Public Affairs and its Impact on Shaping the Intellectual Agenda of the Fieid', Administrative Theory & Praxis, 22:3, September, pp 500-518,

[74]. Waldegrave, W {1993) The Reality of Reform and Accountability in Today s Pub\lo Service, Public Finance Foundation, BDO Consulting and Chartered Institute of Public Finance and Accountancy: London.

[75]. Wilson, J. (1993) 'Political Environment and Public Service Activity in J. Wilson and R Hinton (eds) Pub\lo Services and the 1990s issues in Public Service Flnance and Management, Tudor Business Publishing Limited: Sevenoaks, pp 22-40.

[76]. Warnock, J.R and Jones, D.T. {I 998) Lean Thinking Banish Waste and Create Weaith in Your Organisation, Touchstone: London,

i-manager's Journal on Management (JMGT)

Current Issue Vol. 19 Issue 2

Most Read

Most Cited

Volume 1 Issue 2 September - November 2006

Progressive Discipline Versus Summary Termination

Franklin Ramsoomair* , Lawrence Saunders**

*Associate Professor, School of Business And Economics, Wilfrid Laurier University,Waterloo, Ontario, Canada, N2L 3C5. **Toronto, Ontario Canada.

Franklin Ramsoomair and Lawrence Saunders (2006). Progressive Discipline Versus Summary Termination. i-manager’s Journal on Management, 1(2), 7-20. https://doi.org/10.26634/jmgt.1.2.392

Abstract

References

Full Article (HTML)

Pdf

Intellectual Venture Capitalists: An Emerging Breed of Knowledge Entrepreneurs

Elias Carayannis* , Piero Formica**

*Dean, International Faculty of Entrepreneurship at the Emirates Centre for Entrepreneurship, Abu Dhabi. **Professor of Technology, Innovation and Entrepreneurship, Department of Information Systems And Technology Management.

Elias Carayannis and Piero Formica (2006). Intellectual Venture Capitalists: An Emerging Breed of Knowledge Entrepreneurs. i-manager’s Journal on Management, 1(2), 21-26. https://doi.org/10.26634/jmgt.1.2.393

Abstract

References

Full Article (HTML)

Pdf

Knowledge Management – Investment or a Cost?

Mohamed Ibrahim*

*Higher Colleges of Technology, ADW, UAE.

Mohamed Ibrahim (2006). Knowledge Management - investment or a Cost? i-manager’s Journal on Management, 1(2), 27-34. https://doi.org/10.26634/jmgt.1.2.394

Abstract

References

Full Article (HTML)

Pdf

From Making a Living to Making a Life - Leadership Development Revisited

Thomas Mengel*

*PMP, Associate Professor, Renaissance College, University of New Brunswick.

Thomas Mengel (2006). From Making a Living to Making a Life - Leadership Development Revisited. i-manager’s Journal on Management, 1(2), 35-41. https://doi.org/10.26634/jmgt.1.2.395

Abstract

References

Full Article (HTML)

Pdf

Managing People Through Change: An HR Issue That Concerns Managers

Deb Sircar*

*Lecturer in Business &Management ,Aberdeen Business School.

Deb Sircar (2006). Managing People Through Change: An Hr Issue That Concerns Managers. i-manager’s Journal on Management, 1(2), 42-49. https://doi.org/10.26634/jmgt.1.2.396

Abstract

References

Full Article (HTML)

Pdf

Observations on Human Resource Management and Development in Transition Economies – The Case of Kazakhstan

Patrick Kim Cheng Low* , Robert W. Robertson**

*Director, Graduate Business Studies at Saint Leo, University ,Florida. **Associate Dean ,Bang College of Business ,Kazakhstan Institute of Management

Patrick Low Kim Cheng and Robert W. Robertson (2006). Observations On Human Resource Management And Development In Transition Economies - The Case of Kazakhstan. i-manager’s Journal on Management, 1(2), 50-56. https://doi.org/10.26634/jmgt.1.2.397

Abstract

References

Full Article (HTML)

Pdf

Human Resource Strategy: Introducing A New Management Typology to Make Change Stick

Michael J.R. Butler*

*Lecturer, in Management ,Aston Business school,Aston university ,Birmingham,UK

Michael J.R. Butler (2006). Human Resource Strategy: Introducing a New Management Typology to Make Change Stick. i-manager’s Journal on Management, 1(2), 57-69. https://doi.org/10.26634/jmgt.1.2.398

Abstract

References

Full Article (HTML)

Pdf

*Associate Professor, School of Business And Economics, Wilfrid Laurier University,Waterloo, Ontario, Canada, N2L 3C5.

**Toronto, Ontario Canada.

*Dean, International Faculty of Entrepreneurship at the Emirates Centre for Entrepreneurship, Abu Dhabi.

**Professor of Technology, Innovation and Entrepreneurship, Department of Information Systems And Technology Management.

*Director, Graduate Business Studies at Saint Leo, University ,Florida.

**Associate Dean ,Bang College of Business ,Kazakhstan Institute of Management