i-manager's Journal on Management (JMGT)


Volume 17 Issue 1 June - August 2022

Article

The Impact of Blockchain in Banking and Financial Services

Sumi A. M.* , K. S. Chandrasekar**
*-** Institute of Management in Kerala (IMK), University of Kerala, Thiruvananthapuram, Kerala, India.
Sumi, A. M., and Chandrasekar, K. S. (2022). The Impact of Blockchain in Banking and Financial Services. i-manager’s Journal on Management, 17(1), 1-8. https://doi.org/10.26634/jmgt.17.1.19160

Abstract

A blockchain is a Distributed Ledger Technology (DLT) that consists of a growing list of records, called blocks, that are securely linked together using cryptography (Bagrecha et al., 2020). Blockchain has been called the new internet and is fast multiplying and remaking economies, infrastructures, technologies, and enterprises, including those in the financial sector. Banks are denoted as one of the essential pillars or the basic structure of our economy, and it help in the growth and transformation in society. The financial sector acknowledges the transformative influence of blockchain technologies on various actions like forging unique revenue, furnishing operation efficiency, improving end-user experience, and reducing risk in business operations. This paper has intensely explored how blockchain works in banking and financial services.

Research Paper

The use of Industry Recognized Certifications to Develop the Technical Skills Required to Rebuild the Bahamas after Hurricane Dorian and the Global Pandemic

Robert W. Robertson*
Institute of Commonwealth Studies, University of London, England.
Robertson, R. W. (2022). The use of Industry Recognized Certifications to Develop the Technical Skills Required to Rebuild the Bahamas after Hurricane Dorian and the Global Pandemic. i-manager’s Journal on Management, 17(1), 9-18. https://doi.org/10.26634/jmgt.17.1.18995

Abstract

Individuals, organizations, and countries have had to address the unprecedented and dramatic impacts of the global COVID-19 pandemic from a health, economic, education, and societal perspective. An added challenge in the Bahamas is related to the significant impact of Hurricane Dorian, which struck the Northern Bahamas in the fall of 2019, devastating the Abaco Islands and Grand Bahama. This paper assesses the efforts within the Bahamas to recover from the dual impacts of the pandemic and the hurricane. In particular, the paper addresses the importance of developing the workforce-ready skills required to meet the national skill gap and the critical needs of businesses as a key part of the recovery efforts and preparing for the world of work post-pandemic. Specifically, the paper utilizes the Bahamas Technical and Vocational Institute (BTVI) to provide examples of developing and delivering key, in-demand, industrycertified workforce trade-related skills in traditional on-campus formats and increasingly using online and blended modalities in response to Hurricane Dorian and the global pandemic. The paper uses a mixed methods approach of a survey and interviews of participants completing an accelerated, certified, pilot skills training initiative. Overall, research results indicated that respondents were very satisfied with the training and suggested improvements was identified.

Research Paper

The Impact of Building Digital Culture on Employees' Engagement in the ICT Sector

Sherin Haroun EL. Rashied*
Business Administration, Arab Academy for Science, Technology & Maritime Transport, Smart Village Campus, Egypt.
Rashied, S. H. E. (2022). The Impact of Building Digital Culture on Employees' Engagement in the ICT Sector. i-manager’s Journal on Management, 17(1), 19-40. https://doi.org/10.26634/jmgt.17.1.18964

Abstract

Culture is the heart of any organization. In organizations, culture is like the DNA of an organization, thus each organization is a unique one. In this context, corporate culture is not only created by the founders, management, and employees of a company but is also influenced by national cultures and traditions, economic trends, international trade, company size, and products where organizational culture affects the way people and groups interact with each other, with clients, and with stakeholders. Digital transformation is a cultural transformation that affects the majority of people who work, and it will never be realized unless companies are still confident in their employees that digitalization can help organizations, people, and society achieve a better future. Based on that, employee engagement in digital transformation is a necessity, where an "engaged employee" is fully absorbed by and enthusiastic about their work and so takes positive action to further the organization's reputation and interests. Accordingly, effective digital transformation can never be achieved unless companies build confidence among their staff that digitalization can help organizations, people, and society achieve a positive future. The research analyses of the data were collected using the mixed qualitative approach. Based on that, semi-structured interviews with interviewees were conducted with the aid of an interview guide to collect the qualitative data. As for the quantitative data, a questionnaire was distributed to collect the necessary data to be able to test the hypotheses. The four main dimensions of digital culture: involvement, consistency, adaptability, and mission have a positive impact on employees' engagement in the ICT governmental sector in Egypt. Digital success requires companies to build a culture that is closely aligned with the business, talent, and technology strategies in order to facilitate and not impede the digital transformation. Therefore, aligning company culture and building the digital culture in the organization in the right way will affect employee engagement positively. In this context, the study concluded that there is a positive impact relationship between building digital culture and employee participation in the ICT sector.

Research Paper

Mutual Funds: Performance Evaluation of Select Debt Schemes

Y. Maheswari* , P. Raghunadha Reddy**
*-**Department of Management Studies, Sri Venkateswara University College of Commerce, Management & Computer Science, Tirupati, Andhra Pradesh, India.
Maheswari, Y., and Reddy, P. R. (2022). Mutual Funds: Performance Evaluation of Select Debt Schemes. i-manager’s Journal on Management, 17(1), 41-47. https://doi.org/10.26634/jmgt.17.1.18988

Abstract

Mutual funds are one of the important financial instruments for the financial sector. Mutual funds provide an opportunity for investors to invest in a variety of diversified portfolio investments and also help to achieve their financial objectives. The mutual fund industry has been responding veritably fast in the Indian financial market in the last ten years as it provides further promising results to investors. The Indian mutual fund industry has over the last year seen a dramatic improvement in terms of volume as well as the quality of the product and service offerings in recent times. The study measures the performance of Mutual Fund (MF) schemes in India with special reference to public and private debt mutual fund schemes. A total of 16 schemes were selected from the four asset management companies. The evaluation was attained by applying various financial tools like Rate of Return, Standard Deviation, Beta, Sharpe Ratio, Jenson Ratio, and Treynor Ratio. The data contained comes from the various authorized websites and factsheets of funds. When public and private mutual funds were analogized, the private mutual fund companies were commencing much better than public mutual fund companies for the investors to invest in.

Research Paper

Importance of International Accreditation in Improving Service Quality in the Higher Education Institutions: A Case of Jordan

Safa Qasim Obaidi*
Faculty of Business Administration, Atilim University, Ankara, Turkey.
Obaidi, S. Q. (2022). Importance of International Accreditation in Improving Service Quality in the Higher Education Institutions: A Case of Jordan. i-manager’s Journal on Management, 17(1), 48-54. https://doi.org/10.26634/jmgt.17.1.19128

Abstract

Increased competition in the higher education sector has pushed many universities to improve their quality to gain customer satisfaction, provide high quality of service that meet student expectation or exceed student expectation as the priority for many universities. The aim of this paper is to illustrate the advantage of having international accreditation in overcoming obstacles and exceeding customer expectations. This paper examines the perspective of students in Jordanian universities.