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i-manager's Journal on Management (JMGT)

Current Issue Vol. 18 Issue 3

Looking Forward to the Debate of Future Business towards Digital Transformation
Opportunities of Tourism and Hospitality Education in Bangladesh: Career Perspectives
Creating Loyalty through Relationship Marketing in Mobile Financial Service Industry: Moderating Role of Client Demographics
Impact of Digital Marketing on Consumer Behavior in Small Medium Entrepreneurship Businesses in Malawi
Measuring Sustainability in the Broadcasting Media Industry in Bangladesh

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Volume 16 Issue 4 March - May 2022

Article

De-Centralized Cross Border Payments for Global Economic Status Quo

Asish Dash* , Swarupa C. Kulkarni**

* Grazing Minds Research & Consulting, Mumbai, Maharashtra, India.

** NCRD's Sterling Institute of Management Studies, Nerul, Navi Mumbai, Maharashtra, India.

Dash, A., and Kulkarni, S. C. (2022). De-Centralized Cross Border Payments for Global Economic Status Quo. i-manager’s Journal on Management, 16(4), 1-4. https://doi.org/10.26634/jmgt.16.4.18899

Abstract

The recent Russia-Ukraine war crisis and the subsequent economic sanctions imposed by the US via a restriction on the SWIFT payment system have highlighted the increased reliance of global economies on a single message service for international trade. This, along with high inflation in the US and falling global economies world-wide and the struggle of the USD to maintain its dominance is bringing about a concept of dedollarisation, where economies are trying to have their reserves in alternate currencies and have global trade in other currencies of choice. This paper discusses about a Globally Backed Stablecoin (GBS) that envelopes the benefits of blockchain and tries to overcome the negatives of Central Bank Digital Currency (CBDC) as an answer to the future of global trade where it becomes difficult to influence its value or usage by few participants and gives better transparency in the global trade. This is another step to ensure that economies are not held hostage by sanctions or threats and unlike the US Dollar or SWIFT systems, payment systems cannot be used as a weapon for economic wars.

References

[1]. Auer, R., Haene, P., & Holden, H. (2021). Multi-CBDC arrangements and the future of cross-border payments. BIS Papers. 1-17.

[2]. Bech, M. L., Faruqui, U., & Shirakami, T. (2020). Payments without borders. BIS Quarterly Review, 53-65.

[3]. Bianchi, J., & Lorenzoni, G. (2021). The Prudential Use of Capital Controls and Foreign Currency Reserves. National Bureau of Economic Research, Cambridge, 1-60.

[4]. Boar, C., & Wehrli, A. (2021). Ready, steady, go?- Results of the third BIS survey on central bank digital currency. BIS Papers, 1-20.

[5]. De Goede, M. (2020). Finance/security infrastructures. Review of International Political Economy, 28(2), 351-368. https://doi.org/10.1080/09692290.2020.1830832

[6]. Eichengreen, B., Chitu, L., & Mehl, A. (2016). Stability or upheaval? The currency composition of international reserves in the long run. IMF Economic Review, 64(2), 354-380. https://doi.org/10.1057/imfer.2015.19

[7]. Goldberg, L. S. (2011). The international role of the dollar: does it matter if this changes? Federal Reserve Bank of New York staff Report, (522), 1-24.

[8]. Igwe, I. O. C. (2018). History of the international economy: The Bretton Woods system and its impact on the economic development of developing countries. Athens Journal of Law, 4(2), 105-126. https://doi.org/10.30958/ajl.4.2.1

[9]. Ize, A., & Yeyati, E. L. (2006). Financial dedollarization: is it for real? Financial Dollarization, 38-63. https://doi.org/10.1057/9780230380257_3

[10]. Liao, G. Y., & Caramichael, J. (2022). Stablecoins: Growth Potential and Impact on Banking. International Finance Discussion Papers (IFDP), 1-24. https://doi.org/10.17016/IFDP.2022.1334

[11]. Park, H., & Son, J. C. (2022). Dollarization, inflation and foreign exchange markets: A cross country analysis. International Journal of Finance & Economics, 27(3), 2724-2736. https://doi.org/10.1002/ijfe.2295

[12]. Vieira, F. A., Holland, M., & Resende, M. F. (2012). Financial dollarization and systemic risks: new empirical evidence. Journal of International Money and Finance, 31(6), 1695-1714. https://doi.org/10.1016/j.jimonfin.2012.03.007

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Research Paper

Implementation of Law on Occupational Safety, Health, Welfare, Working Conditions Influence Robust Industrial Relations

Yerragola Prakash* , Bojja Charwak, Padishala Vijaya Kumar*

*-*** School of Management Studies, Jawaharlal Nehru Technological University, Kakinada, Andhra Pradesh, India.

Prakash, Y., Charwak, B., and Kumar, P. V. (2022). Implementation of Law on Occupational Safety, Health, Welfare, Working Conditions Influence Robust Industrial Relations. i-manager’s Journal on Management, 16(4), 5-24. https://doi.org/10.26634/jmgt.16.4.18755

Abstract

There is an obligation on the part of the employer to implement laws on occupational safety and working conditions that create a safe and healthy work environment at the workplace. A code of conduct between buyers and sellers has become mandated before purchasing the goods. In this regard, a multistage sampling method is adopted to study 3 textile units with a sample size of the workforce (n=1008). Exploratory and regression analysis are used to identify significant factors that contribute to robust industrial relations. Findings of this study indicate there is a significant influence of occupational safety category 1 and welfare factor that has a positive effect on the perception of the workforce on industrial relations. This study reveals that the employers, managers, and executives of the organization have to give high priority to the above factors to maintain harmonious industrial relations.

References

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Research Paper

A Study on Factors Affecting Online Food Delivery Experience

Poonam Arora* , Ritika Singh, Mohit Soni*, Karan Singhal****

*-**** St. Kabir Institute of Professional Studies, Ahmedabad, Gujarat, India.

Arora, P., Singh, R., Soni, M., and Singhal, K. (2022). A Study on Factors Affecting Online Food Delivery Experience. i-manager’s Journal on Management, 16(4), 25-30. https://doi.org/10.26634/jmgt.16.4.18884

Abstract

Before the pandemic, restaurants were gradually adapting to the food delivery platforms along with dine in. As the pandemic came in, people suddenly proceeded to live in their homes a lot more and do leisure activities from the comfort of their homes. As the pandemic surged and the implementation of government rules came into existence, consumers stopped dining-in. The only medium of resort was the adoption of digital aid. This study aims to understand the various factors that affect the Online Food Delivery Experience (OFDO). This quantitative study was conducted on 354 respondents following a descriptive research design using a structured questionnaire. The study showed that factors such as time-saving orientation, hygiene maintenance, good food quality, good e-service quality, and technological readiness among people have a positive influence on the Food Delivery platform experience. Where as, fear of privacy and security and perceived threats have a negative impact on the food delivery platform experience. A Chi-square test was used to analyse the influence of various factors such as time-saving orientation, E-Service quality, food quality and hygiene on the experience with food delivery platforms.

References

[1]. Ali, S., Khalid, N., Javed, H. M. U., & Islam, D. M. Z. (2020). Consumer adoption of online food delivery ordering (OFDO) services in Pakistan: The impact of the COVID-19 pandemic situation. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 10. https://doi.org/10.3390/joitmc7010010

[2]. Chai, L. T., & Yat, D. N. C. (2019). Online food delivery services: Making food delivery the new normal. Journal of Marketing Advances and Practices, 1(1), 62-77.

[3]. Chang, H. H., & Meyerhoefer, C. D. (2021). COVID 19 and the demand for online food shopping services: Empirical evidence from Taiwan. American Journal of Agricultural Economics, 103(2), 448-465. https://doi.org/10.1111/ajae.12170

[4]. Flanagan, E. W., Beyl, R. A., Fearnbach, S. N., Altazan, A. D., Martin, C. K., & Redman, L. M. (2021). The impact of COVID 19 stay at home orders on health behaviors in adults. Obesity, 29(2), 438-445. https://doi.org/10.1002/oby.23066

[5]. Hassen, T. B., El Bilali, H., & Allahyari, M. S. (2020). Impact of COVID-19 on food behavior and consumption in Qatar. Sustainability, 12(17), 6973. https://doi.org/10.3390/su12176973

[6]. Mehrolia, S., Alagarsamy, S., & Solaikutty, V. M. (2021). Customers response to online food delivery services during COVID 19 outbreak using binary logistic regression. International Journal of Consumer Studies, 45(3), 396-408. https://doi.org/10.1111/ijcs.12630

[7]. Pinto, P., Hawaldar, I. T., & Pinto, S. (2021). Antecedents of behavioral intention to use online food delivery services: An empirical investigation. Innovative Marketing, 17(1), 1-15. http://dx.doi.org/10.21511/im. 17(1).2021.01

[8]. Prasetyo, Y. T., Tanto, H., Mariyanto, M., Hanjaya, C., Young, M. N., Persada, S. F., ... & Redi, A. A. N. P. (2021). Factors affecting customer satisfaction and loyalty in online food delivery service during the COVID-19 pandemic: Its relation with open innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 76. https://doi.org/10.3390/joitmc7010076

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[11]. Singh, G. (2020). E-Readiness and Customer Perception about the E-Commerce during Lockdown: COVID-19 Perspectives. Swaranjali Publication, 2, (pp.14). http://dx.doi.org/10.2139/ssrn.3694279

[12]. Singh, S., Kumar, R., Panchal, R., & Tiwari, M. K. (2021). Impact of COVID-19 on logistics systems and disruptions in food supply chain. International Journal of Production Research, 59(7), 1993-2008. https://doi.org/10.1080/00207543.2020.1792000

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Research Paper

Selection of Best Scooter Model using the Fuzzy- AHP MCDM Methodology

Debojit Roy* , Soupayan Mitra**

*-** Department of Mechanical Engineering, Jalpaiguri Government Engineering College, Jalpaiguri, West Bengal, India.

Roy, D., and Mitra, S. (2022). Selection of Best Scooter Model using the Fuzzy- AHP MCDM Methodology. i-manager’s Journal on Management, 16(4), 31-41. https://doi.org/10.26634/jmgt.16.4.18917

Abstract

The Multi-Criteria Decision Making (MCDM) is a new and advanced managerial tool for evaluating the best solution at the optimal level. The main purpose of the MCDM tool is to solve complex decision problems where the decision-makers are experiencing lots of conflicts. The decisions are to be made based on the criteria and their relative importance. If the decision that has to be taken have financial and resource involvement, the decision has to be taken very attentively. Selecting the best-suited scooter also involves many complex aspects like design and ergonomics, power output, fuel economy, price, and many other aspects. The objectives of this particular work are to find the best scooter model among four selective alternatives and to study and evaluate various MCDM tools like the Fuzzy-AHP methods, which are vigorously used in solving different complex decision or selection problems based on criteria associated with this problem.

References

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[19]. Radwan, N. (2014). What is the difference between AHP, Fuzzy AHP, Fuzzy Logic and Fuzzy Delphi method? Retrieved from https://www.researchgate.net/post/What_is_the_difference_between_AHP_Fuzzy_AHP_Fuzzy_Logic_and_Fuzzy_Delphi_method/548dd83ed4c11826128b45f4/citation/download

[20]. Saaty, T. L. (2014). Analytic Heirarchy Process. Wiley StatsRef: Statistics Reference Online. https://doi.org/10.1002/9781118445112.stat05310

[21]. Seçme, N. Y., Bayrakdaroğlu, A., & Kahraman, C. (2009). Fuzzy performance evaluation in Turkish banking sector using analytic hierarchy process and TOPSIS. Expert Systems with Applications, 36(9), 11699-11709. https://doi.org/10.1016/j.eswa.2009.03.013

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[23]. Taweesangrungroj, A., Rattanabanchuen, R., & Sinthupinyo, S. (2022). A Decision-Making Model of Technological-Focused Government Agency Selection of Technological Start-Up Businesses. Trends in Sciences, 19(1), 1749-1749. https://doi.org/10.48048/tis.2022.1749

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Research Paper

A Study on Insurance Policy Holders (Life) Purchasing Behavior with Reference to Rajamahendravaram, Andhra Pradesh

P. Hari Kumar* , P. V. V. Satyanarayana, P. Vijaya Kumar*

* Jawaharlal Nehru Technological University, Kakinada, Andhra Pradesh, India.

-* School of Management Studies, Jawaharlal Nehru Technological University, Kakinada, Andhra Pradesh, India.

Kumar, P. H., Satyanarayana, P. V. V., and Kumar, P. V. (2022). A Study on Insurance Policy Holders (Life) Purchasing Behavior with Reference to Rajamahendravaram, Andhra Pradesh. i-manager’s Journal on Management, 16(4), 42-50. https://doi.org/10.26634/jmgt.16.4.18940

Abstract

Human life is a very important asset and life insurance is one of the most significant types of insurance that provides financial protection to individuals and their families in the event of uncertain risks and losses. Life insurance provides both security and protection to individuals and promotes savings among people. This exploratory and descriptive study was selected with the aim of identifying the factors that influence customers' purchasing decisions for insurance policies and analyzing customer preferences when making life insurance investment decisions. Various insurance-related factors were discussed in the paper. Data for this study were collected from primary source as well as secondary sources. The survey area was limited to Rajamandravaram District of East Godavari, A.P., and nearly 220 respondents were considered as a sample size. The survey analyzed respondents' preferred type of insurance, preferred insurer, characteristics, benefits of insurance that attracted them to purchase, how satisfied they were with the life insurance they purchased, and what difficulties they encountered when they made decisions to purchase life insurance. The study also analyzed the association between preferred type of insurance policy and age.

References

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A Study on Insurance Policy Holders (Life) Purchasing Behavior with Reference to Rajamahendravaram, Andhra Pradesh

P. Hari Kumar* , P. V. V. Satyanarayana**, P. Vijaya Kumar***

* Jawaharlal Nehru Technological University, Kakinada, Andhra Pradesh, India. **-*** School of Management Studies, Jawaharlal Nehru Technological University, Kakinada, Andhra Pradesh, India.

Kumar, P. H., Satyanarayana, P. V. V., and Kumar, P. V. (2022). A Study on Insurance Policy Holders (Life) Purchasing Behavior with Reference to Rajamahendravaram, Andhra Pradesh. i-manager’s Journal on Management, 16(4), 42-50. https://doi.org/10.26634/jmgt.16.4.18940

Abstract

References

Full Article (HTML)

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* Grazing Minds Research & Consulting, Mumbai, Maharashtra, India.

** NCRD's Sterling Institute of Management Studies, Nerul, Navi Mumbai, Maharashtra, India.

Yerragola Prakash* , Bojja Charwak, Padishala Vijaya Kumar*

Poonam Arora* , Ritika Singh, Mohit Soni*, Karan Singhal****

P. Hari Kumar* , P. V. V. Satyanarayana, P. Vijaya Kumar*

* Jawaharlal Nehru Technological University, Kakinada, Andhra Pradesh, India.

-* School of Management Studies, Jawaharlal Nehru Technological University, Kakinada, Andhra Pradesh, India.