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The Role of Six-Sigma in Achieving Competitiveness

Christian N. Madu*

Research Professor and Management Science Coordinator ,Lubin School of Business, Pace University, New York.

Periodicity:June - August'2006
DOI : https://doi.org/10.26634/jmgt.1.1.405

Abstract

The aim of this paper is to introduce the reader to the important and probably the most widely recognized quality management standard in today’s business world. Six-sigma is viewed today as a necessity to competing effectively. Many of the successful companies have developed programs to enable them achieve six-sigma. Yet, many managers are still not clear on what six-sigma represents and how to go about achieving it. This paper is educational in that it traces the origins of six-sigma and educates readers on the values of six-sigma as well as the approaches world-class performers such as Motorola and General Electric have taken to improve operational excellence.

Keywords

How to Cite this Article?

Christian N. Madu (2006). The Role of Six-sigma in Achieving Competitiveness. i-manager’s Journal on Management, 1(1), 1-8. https://doi.org/10.26634/jmgt.1.1.405

References

[1]. Waxer, C., “The financial benefits of implementing Sixsigma at your company can be significant,” http://www.isixsigma.com/library/content/c02 0729a.asp.

[2]. Pande, P. S., The Six-sigma Way: How GE, Motorola, and Other Top Companies Are Honing Their Performance, McGraw-Hill, 2000.

[4]. The Ernst & Young Quality Improvement Consulting Group, Total Quality: An Executive's Guide for the 1990s, Burr Ridge, Ill.: Professional Publishing, pp. 6-7, 1990.

[5]. Wuorio, J., “7 tips on keeping customers for life,” http://www.microsoft.com/smallbusiness/resources/man agement/customer_relations/7_tips_on_keeping_customers_for_life.mspx, downloaded, March 2, 2006.

[6]. Snee, R.D., “Six-sigma: the evolution of 100 years of business improvement methodology,” Int. J. Six-sigma and Competitive Advantage,” 1 (1): 4-20, 2004.

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