References
1. Alton-Lee, A (2003) Quality teachlng for dlverse
students in schooling: best evidence synthesis. Wellington:
Ministry of Education. Available at
http://www.minedu.govt.nz/web/ downloadable/ d18646_
vl/quality-feaching-for-diverse-studentsin-schoo.pdf
2. Athiyaman (I 997). Linking student satisfaction and
service quality perceptions: the case of university
education, European Journal of Marketlng, 31(7):
528- 540.
3. Cronin and Taylor (1992). Measuring service quality : a
re-examination and extension, Journal of marketing,
55 - 68.
4. Cunningham,J.1 KruII,C., Land.N., Russell.S., (2000).
Motivating students to be self reflective learners through
goal-settingandself-evaluation,
[5]. Deniz,D.Z.,Ersan,I., (2001), Using an academic
decision support system for student, course and program
assessment, in Proceedings of International conference
on Engineering Education, Oslo, Norway,PP 688 12- 688
17.
[6]. Ellfott,K.M., and Shin,D., (2002). Student satisfaction:
an alternative approach to assessing this important
concept. Journal of Hlgher Education Policy and
Management, I 98 - 209.
[7]. Farmer-Dougan, Farmer-Dougan and McKinney, K.
(2007). Examining Student Engagement at Illinois State
University: An Exploratory Investigation. Center for
Teaching and Learning with Technology.
http://www,teachtech.ilstu.edu/resources/teachTopics/e
xamEngage.php.
[8]. Handelsman,M.M~, Briggs, W~L.,Sullivan,N., &
Towler,A. (2005). A measure of college student course
engagement. Journal of Educational Research, 98, I 84-
191
[9]. Kenny, G. Kenny, D. and Dumont, R. (1995) Mission
and Place: Strengthening Learning and Community
Through Campus Design~ OryxfGreenwood~ p~ 37
[l0]. Koljatic, M. & Kuh, G.D (2001). A longitudinal
assessment of college student engagement in good
practices in undergraduate education. Higher Education
42: 351- 371, 2001 ,
[I I ]. Langley,D. (2006). The student engagement index:
A proposed student rating system based on the national
benchmarks of effective educational practice. University
of Minnesota: Center for Teaching and Learning Services.
[I 2]. Richardson, J.T~E. (1994) Using Questionnaires to
Evaluate Student Learning: Some Health Warnings, in
Gibbs, G.(ed.)~ improving Student Learning Theory and
Practice, Oxford: Oxford Centre for Staff Development
[ I 3 ] . Schleat y, P. ( I 99 4) . "Increasing Student
Engagement," Missouri Leadership Academy. p, 5.
[I 4]. Subrahmanya Bhat,K. , (2005). Quality improvement
in Technical Education- Tools for improving student results,
Indian Journa/ of Training and Development, Vol. XXXV: 2,
April June, PP 49 -55.