Interactive Voice Response (IVR) system allows callers to interact with the communications system over the telephone. IVRS is used to enable the caller to retrieve information from a database, enter information into a database, or both. IVR systems allow the user to efficiently exchange information, reducing clerical processing and travelling. In telecommunication IVRS allows customers to interact with a company host system via telephone keypad or by speech recognition, after which they can service their own inquiries by following IVR dialogue. IVR systems can respond with prerecorded or dynamically generated audio to further direct users on how to proceed.Using Inter voice hardware and software, we have developed voice automation applications, which can perform automated transaction processing without human intervention. IVR applications can be used to control almost any function where the interface can be broken down into a series of interactions. IVR systems deployed in the network are signed to handle large call volumes. In our paper, we propose our own model to modify the existing application of gas booking system with library-member Interactive system. In this proposed model, a library user can know the availability of a book, antique article or a magazine in a library staying at their home itself. The model that we propose in this paper is a product of the case study that we conducted, over a period of time.