E-Governance System: A Bibliometric Exploration for Current Trend, Gaps, and Future Directions

Shamima Khatoon*, Vinod Kumar Kanvaria**
*-** Department of Education, University of Delhi, India.
Periodicity:October - December'2025
DOI : https://doi.org/10.26634/jit.14.4.22935

Abstract

E-governance has emerged as a critical mechanism for transforming public administration through the effective use of digital technologies, enhancing transparency, efficiency, and citizen participation in governance processes. Despite the rapid growth of scholarly output in this domain, a comprehensive understanding of its intellectual structure, research trends, and emerging themes remains limited. This study presents a bibliometric analysis of e-governance research published between 2004 and 2025, drawing on data retrieved from the Scopus database. Following a rigorous screening process based on predefined inclusion criteria, 63 peer-reviewed journal articles were selected for analysis. Bibliometric and science mapping techniques, including citation analysis, keyword co-occurrence, co-authorship, and collaboration network analysis, were employed using VOSviewer and Biblioshiny software. The findings reveal a steady growth in e-governance research, particularly after 2015, reflecting the increasing integration of information and communication technologies in public administration. The Netherlands, India, the United States, and the United Kingdom emerged as key contributors in terms of research productivity and citation impact. Core thematic clusters highlight e-governance, e-government, governance approaches, ICT, public administration, and citizen participation as dominant research areas. However, the analysis also identifies conceptual gaps related to emerging technologies, ethical concerns, digital inequality, and sustainability. This study provides a systematic overview of the evolution of e- governance research, offering valuable insights for scholars and policymakers while outlining promising directions for future research.

Keywords

E-Governance, Bibliometric Analysis, Digital Governance, Public Administration, Research Trends, Science Mapping; Scopus Database.

How to Cite this Article?

Khatoon, S., and Kanvaria, V. K. (2025). E-Governance System: A Bibliometric Exploration for Current Trend, Gaps, and Future Directions. i-manager’s Journal on Information Technology, 14(4), 9-26. https://doi.org/10.26634/jit.14.4.22935

References

[5]. Bharti, A. K., & Dwivedi, S. K. (2011). E-Governance in public transportation: UPSRTC-A case study. In 2011 International Conference on Software and Computer Applications, (pp. 1-2).
[19]. Maulana, R. Y., & Dečman, M. (2023). Collaborative governance in the digital transformation age: A systematic literature review with bibliometric mapping. Central European Public Administration Review, 21(1), 31–60.
[26]. Pulijala, S. (2024). Artificial intelligence in governance: opportunities, challenges, and ethical implications for public administration. International Journal for Multidisciplinary Research (IJFMR), 6(6), 1-10.
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