This paper aims to determine if the credit rating methods used by the National Economic Empowerment Fund (NEEF) can assist Malawians in repaying loans during economic hardships. This paper examines the role of NEEF in national economic growth, analyzes its credit rating techniques, evaluates staff capabilities, identifies issues, and offers solutions. Motivated by concerns over inaccurate credit assessments leading to loan write-offs, this study emphasizes the impact of credit rating on economic decline. NEEF was formed in 2014, replacing MEDF and MARDEF, with the objectives of supporting MSMEs for economic growth, reducing unemployment, improving access to finance, and alleviating poverty. Economic downturns increase the risk of loan defaults, highlighting the need to assess NEEF's credit rating strategies during recessions. Stakeholders seek insights for promoting financial stability and responsible lending. Using a mixed-methods design and simple random sampling, 36 participants were studied through both primary and secondary data sources. The findings indicate that customer creditworthiness affects loan repayment, but current assessment methods are flawed. This study recommends enhanced staff training and the adoption of advanced technologies for credit assessments.