This study explores whether coaching can improve employee performance, employing a mixed-methods research design that combines a quantitative survey and qualitative study. A sample of 42 managers and 100 employees participated in interviews and focus groups. The quantitative component assesses job performance and satisfaction using validated tools and statistical analysis, while the qualitative component provides in-depth insights into the coaching experience through thematic analysis of interviews and focus group discussions. Coaching was found to significantly enhance individual and team performance, aligning with prior studies. Mean scores of 4.2, 4.1, 4.4, and 4.3 for job function, job satisfaction, team performance, and collaboration, respectively, highlight the strong positive impact of coaching in business. The surveys confirm that established coaching models, such as the GROW model and Cognitive Behavioural Coaching, are effective in real-world settings. The study highlights the importance of goal setting and feedback in the coaching process. The findings are valuable both theoretically, demonstrating the utility of core coaching models, and practically, suggesting that organizations should implement structured coaching programs to support performance goals. Overall, the study underscores the role of a supportive coach in helping employees overcome challenges, accomplish goals, and reach their potential.