The study explores the significance of blended learning in higher education, particularly at Ravenshaw University in India. It aims to investigate the effectiveness of blended learning during the COVID-19 pandemic, its impact on the learning process, its suitability for large student groups, and the role of online resources. The study employs a purely qualitative approach and utilizes a descriptive survey design to understand the effectiveness of blended learning as perceived by postgraduate students of Ravenshaw University in their learning process. A sample of 40 students was purposively selected for this study. Data collection involved the use of an open-ended questionnaire, which was analyzed through thick description. The results highlight the adaptability and transformative potential of blended learning, particularly during crises, while also identifying challenges such as the need for basic technical knowledge. The study emphasizes the necessity for institutions to invest in infrastructure, address equity and accessibility concerns, and prioritize faculty development to effectively integrate blended learning into higher education. Embracing blended learning offers an opportunity to create a more inclusive, innovative, and resilient learning environment. However, sustained investment in infrastructure, resources, and professional development remains essential for its successful integration.