Mental Health Chatbot Therapist

Naomi Nkhalamba*, Chipatso Medi**
*-** DMI St. John the Baptist University, Lilongwe, Malawi.
Periodicity:July - December'2024
DOI : https://doi.org/10.26634/jaim.2.2.20640

Abstract

Mental health illness refers to conditions that affect thinking, feeling, mood, and behavior. These conditions may be occasional or long-lasting. Some examples of mental illness include depression, anxiety disorder, and addictive behaviors, to name a few. Mental health conditions can be caused by various factors, including substance abuse, psychological trauma, unhealthy habits, and genetics. Symptoms of mental illness may include feelings of sadness or hopelessness, extreme mood changes, excessive anger, hostility, and even violence. Individuals with mental health issues often require the assistance of a psychiatrist to undergo therapy, which is typically conducted face-to-face. This in- person approach to therapy can present several challenges, such as high costs, a shortage of psychiatric specialists in hospitals, and the reluctance of some patients to engage in the therapeutic process. Given these drawbacks associated with traditional face-to-face therapy, the concept of creating a mental health chatbot therapist emerged. This chatbot is a computer program designed to simulate conversation with human users, often utilizing Natural Language Processing (NLP) to interpret inputs and generative AI to automate responses. The chatbot aims to provide an interactive conversational experience between the user and the machine, facilitating both written and spoken communication. In this system, there is a user module that requires registration for access. After logging into their accounts, users can begin chatting with the chatbot. The Mental Health Chatbot System operates as a conversational agent, functioning like a real- time therapist that analyzes the user's emotions with each interaction and offers appropriate responses and feedback.

Keywords

Chatbot, Natural Language Processing (NLP), Artificial Intelligence (AI), Emotional Analysis, User Interaction, Conversational Agent, Teletherapy, Digital Therapy, Mental Health Support, Automated Responses, Psychological Assistance.

How to Cite this Article?

Nkhalamba, N., and Medi, C. (2024). Mental Health Chatbot Therapist. i-manager’s Journal on Artificial Intelligence & Machine Learning, 2(2), 1-9. https://doi.org/10.26634/jaim.2.2.20640

References

[1]. Anas, D., Suhas, D., Manthan, T., & Harsh, M. (2019). AI Based Healthcare Chatbot System using Natural Language Processing (Master's Thesis, St. John College of Engineering and Management, Palghar).
[3]. Das, M., & Prasad, S. K. (2022). A chatbot system for mental health care. International Journal of Creative Research Thoughts.
[4]. Divya, S., Indumathi, V., Ishwarya, S., Priyasankari, M., & Devi, S. K. (2018). A self-diagnosis medical chatbot using artificial intelligence. Journal of Web Development and Web Designing, 3(1), 1-7.
[8]. Oon, X. Y. (2021). Mental Healthcare Chatbot (Doctoral dissertation, Universiti Tunku Abdul Rahman)
If you have access to this article please login to view the article or kindly login to purchase the article

Purchase Instant Access

Single Article

North Americas,UK,
Middle East,Europe
India Rest of world
USD EUR INR USD-ROW
Pdf 40 40 300
Online 40 40 300
Pdf & Online 40 40 300

Options for accessing this content:
  • If you would like institutional access to this content, please recommend the title to your librarian.
    Library Recommendation Form
  • If you already have i-manager's user account: Login above and proceed to purchase the article.
  • New Users: Please register, then proceed to purchase the article.