Mental Health Chatbot Therapist

Naomi Nkhalamba*, Chipatso Medi**
*-** DMI St. John the Baptist University, Lilongwe, Malawi.
Periodicity:July - December'2024
DOI : https://doi.org/10.26634/jaim.2.2.20640

Abstract

Mental health illness refers to conditions that affect thinking, feeling, mood, and behavior. These conditions may be occasional or long-lasting. Some examples of mental illness include depression, anxiety disorder, and addictive behaviors, to name a few. Mental health conditions can be caused by various factors, including substance abuse, psychological trauma, unhealthy habits, and genetics. Symptoms of mental illness may include feelings of sadness or hopelessness, extreme mood changes, excessive anger, hostility, and even violence. Individuals with mental health issues often require the assistance of a psychiatrist to undergo therapy, which is typically conducted face-to-face. This in- person approach to therapy can present several challenges, such as high costs, a shortage of psychiatric specialists in hospitals, and the reluctance of some patients to engage in the therapeutic process. Given these drawbacks associated with traditional face-to-face therapy, the concept of creating a mental health chatbot therapist emerged. This chatbot is a computer program designed to simulate conversation with human users, often utilizing Natural Language Processing (NLP) to interpret inputs and generative AI to automate responses. The chatbot aims to provide an interactive conversational experience between the user and the machine, facilitating both written and spoken communication. In this system, there is a user module that requires registration for access. After logging into their accounts, users can begin chatting with the chatbot. The Mental Health Chatbot System operates as a conversational agent, functioning like a real- time therapist that analyzes the user's emotions with each interaction and offers appropriate responses and feedback.

Keywords

Chatbot, Natural Language Processing (NLP), Artificial Intelligence (AI), Emotional Analysis, User Interaction, Conversational Agent, Teletherapy, Digital Therapy, Mental Health Support, Automated Responses, Psychological Assistance.

How to Cite this Article?

Nkhalamba, N., and Medi, C. (2024). Mental Health Chatbot Therapist. i-manager’s Journal on Artificial Intelligence & Machine Learning, 2(2), 1-9. https://doi.org/10.26634/jaim.2.2.20640

References

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