References
[1]. Baker, Day, & Salas (2006). Teamwork as an essential component of high-reliability organizations. Health Research and Education Trust, 10(1)
[2]. Beaton, R.D., & Murphy, S.A. (1993). Sources of occupational stress among fire Fighter/EMT's and firefighter/paramedics and correlations with job-related outcomes. Prehospital & Disaster Medicine, 8, 140-150.
[3]. Beaton, R.D., Murphy, S.A., Pike, K.C., & Corneil, W. (1997). Social support and network conflict in firefighters and paramedics. Western Journal of Nursing Research,
19(3), 297-313.
[4]. Burke, Wilson, & Salas (2004). the use of a teambased strategy for organizational transformation: Guidance for moving toward a high reliability organization. Theoretical Issues in Ergonomics Science, 6(6) 509-530.
[5]. Corneil, W. (1993). Prevalence of post-traumatic stress disorders in a metropoli- tan fire department. Unpublished doctoral dissertation, Johns Hopkins School of Hygiene & Public Health, Baltimore, Maryland.
[6]. DeWine, S. (2001). The consultant's craft. Boston: Bedford/St. Martin's.
[7]. Glendon, A.I., & Stanton, N.A. (2000). Perspectives on safety culture. Safety Science 34, 193.
[8]. Goldhaber, G.M. (2002). Communication audits in the age of the internet. Management Communication Quarterly, 15(30) 451.
[9]. Hargie, O., & Tourish, D. (2000). Handbook of communication audits for organizations. Boston: Routledge.
[10]. House, J. (1981). Work stress and social support. Reading, MA: Addison-Wesley.
[11]. Hurrell, J. (1987). An overview of organizational stress and health. In L. Murphy and P. Schoenborn (Eds.), Stress management in work settings (NIOSH Publication No. 87- 11, 31-450. Washington, DC: U.S. Department of Health and Human Services.
[12]. Jeffres, L.W. (2008). An urban communication audit: Measuring aspects of a communicative city. International Communication Gazette 70, 257.
[13]. Jones, D. (2002). The interpretive auditor: Reframing the communication audit Management
Communication Quarterly, 15(3) p. 466.
[14]. LaRocco, J., House, J., & French, J. (1980). Social support, occupational stress, and health. Journal of Health and Social Behavior, 21, 202-218.
[15]. Meyer, J.C. (2002). Organizational communication assessment: Fuzzy methods and the accessibility of symbols. Management Communication Quarterly, 15(30) p. 472.
[16]. Naevestad, T. (2009). Mapping research on culture and safety in high-risk organizations: Arguments for a sociotechnical understanding of safety culture. Journal of Contingencies and Crisis Management, 7(2) 126.
[17]. Pacanowsky and O'Donnel-Trujillo, (1982). Communication and organizational cultures. Western Journal of Speech Communication, 46, 115.
[18]. Pidgeon, N. (1998). Safety culture: Key theoretical issues. Work and Stress, 12(3) 202.
[19]. Putnam, L.L. (1982). Paradigms for organizational communication research: An overview and synthesis. Western Journal of Speech Communication, 46, 192.
[20]. Reason, J. (1997). Managing the risk of organizational accidents. Aldershot: Ashgate.
[21]. Richter, A., & Koch, C. (2004). Integration, differentiation and ambiguity in safety cultures, Safety Science, 42, 702.
[22]. Schon, D. (1983). The reflective practionier: How professional think in action. New York: Basic Books.
[23]. Scott & Trethewey (2008). Organizational discourse and the appraisal of occupational hazards: Interpretive repertories, heedful, interrelating, and identity at work. Journal of Applied Communication Research, 36(3) p. 298-317.
[24]. Senge, P. (1992). Building a learning organization. Journal for Quality and Participation, 15(2), 30.
[25]. Srivastva, S., & Cooperrider, D.L. (Eds.). (1990). Appreciative management and leadership: The power of positive thought and action in organizations. Ohio: Lakeshore Communications.
[26]. Teske, P. (2010). Fire department chief censured. Lagnippe, 9/8 P.6
