An Introduction to World Leading CRM:

Harshi Garg*, Uma kumari**
* M.Tech Scholar, College of Engineering and Technology, Mody University of Science and Technology(MUST), Rajasthan, India.
** Assistant Professor, College of Engineering and Technology, Mody University of Science and Technology (MUST), Rajasthan, India
Periodicity:July - December'2017


In the today’s world where every single person wants to keep their data secure, everyone is switching from their IT setups to cloud. is the platform which is based on cloud computing which enables us in replacing the existing traditional system where software applications are installed on computer hardware. This paper proposed how the platform has been changed the traditional system into a world leading CRM. There are numerous reasons which makes IT giants that they should move towards platform. is the world leading cloud provider having number of different features one can learn. This paper mainly focuses on the important aspects of platform. Some of the features are still new to the developer. The proposed work is done to make developer familiar with the editions and versions of this platform. With each release some new features are added to enhance the functionality of the platform.

Keywords,, CRM, Iaas, Paas, Saas, SFA, UI, ISVs

How to Cite this Article?

Garg, H., and Kumari, U. (2017). An Introduction to World Leading CRM: i-manager's Journal on Cloud Computing, 4(2), 9-14.


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