Stress Management : A Study of Occupational Stress and Burnout Bank Employees in Hyderabad City of Andhra Pradesh

0*, N. Kalyan Kumar**
* Lecturer in Commerce, S.G.S Arts College, Tirupati.
**Research Scholer in Management Studies, S.V.University, Tirupati.
Periodicity:March - May'2011
DOI : https://doi.org/10.26634/jmgt.5.4.1430

Abstract

Stress is the adverse reaction people have to excessive pressures or other types of demand placed on them. There is a clear distinction between pressure, which can create a ‘buzz’ and be a motivating factor, and stress, which can occur when this pressure becomes excessive. This study examined the occupational stress and burnout in the bank employees of Hyderabad city in Andhra Pradesh.  A total of 200 bank employees (64.0% male and 34.0% female) from different  commercial banks participated in the survey. In order to collect data on stress and burnout a self-reported questionnaire was administered to bank employees. Descriptive, correlation and regression statistical tools were used to analyze data. The results identified that role conflict, role ambiguity, workload, working hours, technological problem at work, inadequate salary, time for family and job worries at home are the significant sources of stress in the bank employees. The significant symptoms of burnout as revealed by the results are back pain, extreme tiredness, headache and sleep disturbance. All stressors (Organization, Job, Relationship at work, work environment and family work interface) are significantly correlated to all burnouts (Physical, Psychological and Organizational). All the stress elements significantly predicted burnout in the bank employees of Hyderabad. The changing work pattern is creating stress for the bank employees and these stressors are leading to burnout. These results are consistent with the emergent evidence of the impact of stress on the burnout.

Keywords

Stress, burnout, ambiguity, conflict, workload, interface, Strain, Headache, Tiredness.

How to Cite this Article?

T.L. Narasimha Reddy and N. Kalyan Kumar (2011). Stress Management: A Study Of Occupational Stress And Burn-Out Among Bank Employees In Hyderabad City Of Andhra Pradesh. i-manager’s Journal on Management, 5(4), 50-61. https://doi.org/10.26634/jmgt.5.4.1430

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