Attitude of the Customs House Agents towards the Container Freight Stations: An Empirical Study Investigation at Chennai

Debajani Sahoo*
Assistant Professor, Department of Marketing, IBS Hyderabad, India.
Periodicity:September - November'2010
DOI : https://doi.org/10.26634/jmgt.5.2.1299

Abstract

Container Freight Stations (CFS) is an extension of a port/airport/LCS/ICD customs station,   where containers are stuffed, de-stuffed and aggregation/ segregation of export/import cargo takes place. The imported goods can be immediately shifted from the port to CFS which also helps in the reduction of port congestion. All the activities related to clearance of goods for home consumption, warehousing, temporary admissions, re-export, temporary storage for onward transit and outright export and transshipments take place from such stations. With the growing volume of international trade, the need for expeditious clearance of goods at the port within the minimum possible time has been gaining importance. The purpose of the study is to examine the attitude of the Customs House Agents (CHA) towards the Container Freight Stations in terms of risk management system, types of goods dealing with and to identify the service expectations and problems faced by of the Customs House Agents from the Container Freight Stations. Different statistical tools like Spearman’s Rank Correlation, The Independent Samples T-Test, Paired Samples T-Test and Factor Analysis has been used in this study.

Keywords

CHA Attitude,Import Export Activities,Service Expectation.

How to Cite this Article?

Debajani Sahoo (2010). Attitude of The Customs House Agents Towards The Container Freight Stations: An Empirical Study Investigation at Chennai. i-manager’s Journal on Management, 5(2), 39-49. https://doi.org/10.26634/jmgt.5.2.1299

References

[1]. David Mulcahy (1993), Warehouse Distribution and Operations Handbook, McGraw-Hill Professional; 1 edition, pp. 524-527.
[2]. David Lowe (2002), The Dictionary of Transport and Logistics, Kogan Page, pp. 146-147.
[3]. T.P. Mukherjee (2010). Commentary on The Customs Act 1962 (In 2 Vol), Delhi Law House, pp. 82-85.
[4]. Srivastava, S.K. (2006), "Logistic and supply chain practices in India", The Journal of Business Perspective, Vol. 10 No. 3, pp. 69-79.
[5]. Rupnarayan Bose (2009), All About UCP 600 : Uniform Customs and Practice for Documentary Credits, Mac Millan, pp. 167-168.
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