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A Multi-Agent Hierarchical Fuzzy Signatures Approach To Optimize A Quality Management System

Hajer Ben Mahmoud*, Raouf Ketata**, Taieb Ben Romdhane***, Samir Ben Ahmed****

* Student Researcher, National Institute of Applied Science and Technology (INSAT), Northern Urban Centres Tunis-Tunisia.

**Assistant Professor, Research unit on Intelligent Control Design and Optimisation of Complex System (ICOS), Northern Urban Centres Tunisia.

***Assistant Professor, National Institute of Applied Science and Technology (INSAT).

****Professor, Research unit on Methods and tools for Complex Computer Systems (MOSIC).

Periodicity:April - June'2010
DOI : https://doi.org/10.26634/jse.4.4.1166

Abstract

This paper proposes a support system for quality management of a company. Moreover, the reproduction of such Quality Management System (QMS) requires both modeling and piloting. For modeling, a Multi-Agent System (MAS) approach using a micro framework between the agents based on the sequence diagram UML (Unified Modeling Language) was proposed. For piloting, the proposed method is the Hierarchical Fuzzy Signatures (HFS) that is one of the best methods adopted for this kind of problems. To validate this developed system, an industrial company which presents a major problem for controlling the quality level of production lines was chosen. The achieved results have shown that HFS concept is effective, efficient and flexible for piloting such model QMS-MAS.

Keywords

Quality Management System, Multi-Agent System, Hierarchical Fuzzy Signatures, UML.

How to Cite this Article?

Hajer Ben Mahmoud, Raouf Ketata, Taieb Ben Romdhane and Samir Ben Ahmed (2010). A Multi-Agent Hierarchical Fuzzy Signatures Approach To Optimize A Quality Management System. i-manager’s Journal on Software Engineering, 4(4),1-10. https://doi.org/10.26634/jse.4.4.1166

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