Cyber shopping has evolved significantly in the world of trading. Various factors have spurred growth and differentiation in shopping methods used by customers globally. Customers are increasingly shifting towards cyber shopping, creating obstacles for traditional methods. Recently, overall sales have surged, significantly overshadowing traditional shopping methods. This research aims to identify factors influencing cyber shopping methods in Nagercoil Town. Primary data collection involves convenience sampling with a sample size of 200. Secondary data were obtained from journals, books, websites, and databases. Social media platforms are the most commonly used channels driving cyber shopping. Customer service satisfaction ranks highest among cyber shopping platform users.