Use and Effects Of Radio Frequency Identification (RFID) Technology on Theft Detection for Library Resources Management in Two Private Universities In Abuja, Nigeria

Yusufu Shehu Amanyi *  Philip Usman Akor **  Everest C. Madu ***
* Librarian, Sunrise International School, Abuja, Nigeria.
**-*** Associate Professor, Library and Information Technology, School of Information and Communication Technology, Federal University of Technology, Minna, Nigeria.

Abstract

The study was designed to investigate the use and effect of Radio Frequency Identification (RFID) technology on theft detection for library management in two private universities in Abuja, Nigeria. Three objectives and three research questions guided the study. The study adopted descriptive research design. The population of the study comprises of 234 postgraduate students and 9 librarians in the two private universities in Abuja metropolis. Total enumeration method was employed and a self-designed closed ended questionnaire was used to collect data from respondents. Frequency counts, tables, percentages, mean, and standard deviation were used for data analysis. The results indicated that the tags, readers, handheld readers, servers, antennae, RFID label printer, and external book return kiosk were available, installed and in use in the libraries, except for handheld readers that are rarely in use. The study further revealed that despite the positive effect of RFID technology in reducing book theft in the library, much still needed to be done to revamp, upgrade and make functional RFID equipment that are obsolete as well as boost manpower development through training to enhance librarian's productivity and efficiency in using the RFID technology to check library theft. Based on the findings it was recommended that the management of Nile University of Nigeria (NUN) and African University of Science & Technology (AUST) should invest more in other technologies to compliment RFID technology through upgrade and periodic maintenance; it also recommended that training and retraining of librarians should be advanced in the use of rarely used facilities such as handheld readers, in order to boost their morale and productivity toward a more efficient and effective service delivery.

Keywords :

Introduction

Library theft has remained topical issues confronting libraries globally. Academic libraries have taken frantic steps to tackle library theft related issues headlong by installing various electronic security gadgets such as installing security surveillance camera, security and antitheft technologies using electromagnetic anti-theft gates, which is widely accepted by libraries in both developed and developing countries including Nigeria. In libraries that utilise Radio Frequency Identification (RFID) technology; it is common to have apart of the read-write tag secured against rewriting, i.e. the identification number of the book. Library theft can be described as a crime of stealing books, Digital Video Displays (DVD) as well as other media from the library. This menace is typically prevented by installing electronic article surveillance alarms systems at the entrance and exits of the library. Library materials are tagged and if the tag is not deactivated it sounds an alarm; in some libraries with older or rare materials, readers are not allowed to take coats or bags into the reading areas except for a few items in a clear plastic bag. Security cameras are not commonly used in libraries for privacy reasons. Consequently, theft detection using RFID technology in library management connotes the use of RFID Electronic Articles Surveillance (EAS) Gates. However, Griffiths and Krol (2009) opined that one study commissioned in the United Kingdom (UK) estimated the average loss rate of libraries to theft at 5.3%. The authors stated further that in the United States of America (USA), State of Pennsylvania, the third conviction for library theft is a felony, regardless of the value of the material. Library thieves, who may be staff or regular visitors of the library, risk being discovered if a book is found in the library catalog, but missing from shelves. To curb this menace, some library thieves have been careful to also steal the catalog card describing the book.

The Radio Frequency Identification Technology was first used by the United States Department of Defense (DoD) in identifying, locating, tracking, and recovering people and equipment during the World War I&I. This was made possible by tagging arms and ammunitions as well as placing RFID tags under the skin of Army personnel for the purpose of identification and tracking. The utilisation of RFID for library management can be viewed from the perspective that saves librar y staff's time by computerising their tasks. An institution that uses the RFID library management saves a book reader’s precious time that he would have spent waiting for his turn in a queue for borrowing or returning a book.

Kapoor, Dwivedi, Piercy, Lal, and Weerakkody (2014) opined in addition to the use of RFID technology as highlighted above, it was also used for inventory as well as supply chain management and real-time monitoring of military equipment. Roberts (2006) reported that novel technologies have always been of concern to the library professionals both for the prospect of increasing the quality of service and for improving the efficiency of processes. RFID technology provides a platform for adequately securing library materials through a modified security enabled service delivery mechanism using tags, readers, and antennas. Bajpai, Hada, and Jodan (2010) stated that the implementation of ICTs in the development of libraries in Nigeria has metamorphosed into the creation of e-libraries as well as retrospective conversion of manually produced catalogues. Omofoman (2013) opined that RFID technology is a technology that uses radio waves, tags, antenna, and readers to track and detect an object’s real-time within its geographical location. It enables library personnels to work smarter rather than working hard and achieving less result. The author further stated that RFID system provides a solution to excellently collect, manage, and distribute books to library users without delay using RFID charge/discharge kiosk and book return station. Unlike the barcode technology, non-line of sight Automatic Identification and Data Capture (ADIC) technology is used to identify objects, images, and videos that are RFID technology enabled.

It is important to note that RFID technology is not only used in libraries, but also in other sectors of the economy namely: Healthcare, Agriculture, Maritime, Tourism, Mining and Mineral resources, Education, Aviation and Aerospace, Manufacturing and Supply chain, Transports and Logistics, Oil and Gas, Banking and Finance, Defense and Homeland Security, Construction, and Hospitality. Despite the prominence accorded to RFID technology, most libraries in Nigeria are yet to adopt RFID technology for effective service delivery, especially with regards to circulation operations. It is in view of the foregoing that the research tends to delve into the use and effect of RFID technology in theft detection for library management in two private universities in Abuja metropolis.

Saka and Aliyu (2017) asserted that Abuja is located in north-central Nigeria with Six area councils, namely: Bwari, Kuje, Gwagwalada, Kwali, Abaji, and Abuja Municipal Area Council (AMAC). Abuja according to oral tradition, originated from the name of one of the followers and brothers of Muhammed Makau (i.e. Abuja and Kwaka). Abuja succeeded Makau in 1825. Abu Ja meaning Abu, the red. Some sources however revealed “Ja” was abridged from IsakuJ atau-his father's name. King Abubakar discovered the kingdom of Abuja. This statement is evident according to (http://www.abujagallery.com)

1. Literature Review

Lee and Lee (2010) explained that contemporary academic library is a place where millions of innovative books, periodicals, Compact Discs (CDs), Digital Video Displays (DVDs), and other electronic reading materials are confined. It is a humongous task for librarians handling such type of gigantic collection. Kourouthanassis and George (2015) conducted a study on RFID adaptation in some institutions and its usage in libraries and found out that more than 300 libraries in the USA had deployed RFID technology since 2003. These authors disclosed further that these libraries had some benefits from RFID technology. Based on the reports of the implementation, it was realized that RFID technology made the tracking, identifying, and controlling system more proficient in libraries where it was used.

Roberts (2006) opined that frequency allocations are managed through lawmaking and byelaw by individual governments. Internationally, there are also modifications in frequencies allocated for RFID uses, although it goes through standardization process with International Organisation for Standardisation (ISO) and similar organisations which are assisting in compatibility. For example, Europe uses 868 MHz for UHF and the USA uses 915 MHz presently, very few frequencies are consistently available for RFID uses on a global foundation.

Yu’s (2007) findings discovered that RFID components such as tags, readers, workstations, and antenna are the main components. Suda and Rani (2013) opined that RFID technology has been in use in agriculture for Animal identification, Inputs Quality Control and Tracking, and Traceability of Food Products through the Supply Chain Asset Tracking. In Aviation, it is used for Aircraft Components Management and Tracking, Automated Baggage Handling and Tracking, Personnel Management and Tracking. In Oil and Gas, it is used for Product Monitoring and Tracking, Equipment Management and Maintenance Tracking, Personnel Safety and Tracking, and Logistics and Operations Optimization.

The writers stated further that RFID technology is used in library systems management to control access, manage extensive collections of books, as well as offer self-check and protect them against theft. In the Philippines, some schools already use RFID in identifications for borrowing books and also in those particular schools RFID ID scanners are installed in their gates for buying items at a school shop and canteen, library and also to sign in and sign out for students and teacher's attendance. Vasishta (2009) stated that RFID technology is a new technology with tremendous potential for multiple applications in the future. It is a flexible technology that combines security and item identification in a single tag and reduces library losses by providing effective library detection systems. It can also be used to:

RFID technology works through flexible, paper-thin RFID tags, which can be placed inside the cover of each and every document (Singh and Mahajan, 2014). The authors further explained that the tags are available in a variety of shapes and sizes. Also, libraries make use of a bibliographic database to track circulation information about item(s) in the collection. Checkout occurs at either a circulation desk or a special “self-check” machine that allows patrons to checkout their own books. In a study carried out by Vimalraj, Sameera, and Saranya (2015) on user's perspective towards the RFID technology system in the Allama Iqbal Library shows that the data of 100 registered users of the Allama Iqbal Library was undertaken. The results revealed that the students were satisfied with the RFID system, especially self-service stations and access control system, that is to say that the technology works effectively in the library.

Suda and Rani (2013) observed that RFID technology must be tailored to go with the needs and structure of the library and its users; for example, the University of Hong Kong's library has installed Easy Check units, Easy Return units, and Easy Detect units to better serve library patrons. This is to ensure better reworked copy and continuous refining of the process. Kourouthanassis and George (2015) posited that the lack of any technological experts in the library is a problem when implementing RFID technology.

RFID usage competences of librarians in terms of skills and competency development are changing environment in academic libraries, impact of new technologies, and integration of RFID technology with existing information technology infrastructure (Greene, McDonald, Roser, & Ruane, 2010). Other areas of competence as further stated by the author include: personal competencies: corporate mindset, communication skills, logical and analytical skill, presentation skill, negotiation, and human resource management. Professional and/or Technical, such as; Computer literacy, Internet literacy, Networking knowledge, Information search and retrieval competency, Developments in ITES and Operational knowledge of equipment and tools in use. (Cunningham, 2010) is of the view that lack of training and skill affects the use of RFID technology. This situation causes problems on a daily basis. In order to overcome this problem, the provision of training and education to develop library staff's competence in using RFID technology is indispensable.

Yusof and Saman (2016) in their research on adoption and implementation of RFID technology found out that the major impediments to adoption of RFID include technological limitations, interference concerns, prohibitive costs, lack of global standards, and privacy concerns. Markakis, Samaras, Polycarpou, and Sahalos (2013) found out that 9.10% of RFID technology is been applied to Tracking of DVD’s location by keeping track of user history (Zhang & Shi, 2011; Repanovici & Cristea, 2011; Jain & Krishna, 2014). On tracking video location, Kourouthanassis and George (2015) found out that 4.55% and 6.10%, respectively have been applied. Evans and Moore (2013) and Abdou (2012) are of the opinion that self-service and self-sufficiency as well as borrowing and returning book that accounted for 9.10% of RFID technology is being applied in this area in Information Science. Ramanathan, Ramanathan, and Ko (2014) found out that on self-charge and self-discharge 10.61% of RFID technology is been applied in this area. Madhusudhan (2010) on the application of RFID technology in self-service revealed that 3.03% of RFID has been applied in this area. In Cadoo and Cadoo’s (2004) research on security and theft detection in libraries, an RFID system provides a security method to prevent theft of library resources. Jain and Krishna (2014); Blansit (2010); Singh and Mahajan (2014) in their research on control of theft using RFID technology found out that 6.10% of RFID technology is been applied in this area. Similarly, implementation of RFID technology in libraries as a new approach to solve the problem of theft, circulation, stacking, etc., have been taken into consideration by (Makori, 2013) in their study. They further discussed about the technical characteristics, components, technology, its advantages, disadvantages, and its standards for library use, etc.

The impact of technology on theological libraries has been discussed to find out the progress of automation and RFID technology by (Aydın, Ustaahmetoğlu, & Yıldırım, 2012). The study covered 55 libraries located in Goa and coastal Karnataka using a structured questionnaire and personal interviews. As the findings show that a significant change has taken place in the way how information is generated, accessed, stored, and used in the libraries. Saka and Aliyu (2017) carried out a research on the application of ICT in library operation and services in three private universities in FCT, Abuja, and using qualitative investigation, the methodology adopted for the study was descriptive survey and qualitative research through in-depth interview and responses from the respondents were recorded on mobile phones and papers. The results showed that out of the three private universities studied by the authors, only two private universities, i.e. Nile University and African University of Science and Technology uses RFID technology to monitor the activities of the users when it comes to library circulation operations. They further maintained that circulation of books has been made easier since the introduction of RFID technology.

2. Statement of the Problem

The library security with respect to theft of library resources has remained topical issues discussed at various library and Information Science fora. In an ideal situation, libraries are supposed to adopt an advanced technology to prevent book theft, by fixing security cameras, electromagnetic (EM) technology gates, and RFID technology, which are usually on top of the list when putting into consideration which librar y security technology to adopt. Unfortunately, the actual situation after initial inquiries can be described as worrisome. According to Mendeley (2010), it was discovered that the theft of library materials is a major problem confronted by libraries today; Littera (2010) opined that many library employees and patrons discovered that it is increasingly common to find empty DVD and CD cases littering library shelves due to the fact that the contents have been stolen. Some library patrons sheepishly return DVDs they purchased on the street only to later discover, upon closer inspection, that the DVDs belonged to the local public library. High-profile cases involving employee theft of library materials valuing hundreds of thousands of dollars are numerous. The problem of theft is one that affects libraries and archives of all types.

The book theft exists from pre-historic times, this continues to exist even in contemporary libraries now; more so, that there is population expansion making the old system of management ineffective. Non-Radio Frequency Identification (RFID) libraries spend huge amount of time and money trying to safe-guard books but all to no avail. The study is designed to determine the use and effect of RFID technology in theft detection for library management in two private universities in Abuja, Nigeria.

3. Research Questions

The study was designed to provide answers to the following research questions:

4. Objectives

The main objective of the study is to determine the use and effect of RFID technology in theft detection for library management in two private universities in Abuja metropolis.

The specific objectives of the study are to:

5. Research Methodology

The descriptive survey design was used and the target population of the study consists of nine experienced librarians and 234 post-graduate students in two private universities in Abuja metropolis, namely:-

The instrument for data collection is the close ended questionnaire. The questionnaire was administered on the respondents by the researcher and assisted by two research assistants. Ibrahim (2013) asserted that questionnaire is the most suitable instrument that should be used for a study of this nature. However, two sets of questionnaire were administered on the respondents, one for the librarians and the other set for the library users.

Data collected were analysed using simple descriptive statistics. Simple descriptive statistics such as frequency counts, percentages, mean, and standard deviation were used.

6. Results and Discussion

Research Question 1: What Types of RFID Tools are Available, Installed and in use in the Two Private University Libraries?

The information presented in Table 1 shows that the RFID tools available in both Nile University of Nigeria (NUN) and African University of Science and Technology (AUST) include; Tags, Readers, Antenna, Server, RFID Label Printer, Handheld Reader, and External Book Return.

Table 1. Available RFID Tools in Selected Universities in Abuja

The qualitative analysis of the availability and usefulness of the RFID tools in the library was obtained from the interview granted by the library staff and the users. The difference between the two selected universities is shown on the number of these RFID tools available in their respective libraries. The AUST library has more RFID tools than the NUN. The use of RFID in these schools does not need line of sight by the library staff and each library users can borrow as many as three different textbooks borrowed a time. The study also revealed that the library staff environment is efficient and improved on their performance. The RFID tools have also relieved them of stress in their daily routine activities in the library. For instance, the cataloging process that usually takes a longer time has been reduced drastically. The effect of this is reduction in the number of staff in the library; location of relevant materials by the library users accurately and much quicker. It was also observed that the time saved by the library staff had clearly benefited the library.

Table 2 shows the analysis of the availability of the RFID technology tools available in the selected schools indicated that they are not working optimally as some of the equipments are obsolete and out of service. The Librarian in the NUN opined that “the use of the RFID Technology has really helped us in discharging of our duties, but the problem Is the number of the items available as many users of library has to wait for others or revert to manual system to borrow books and other materials”.

Table 2. RFID Technologies Availability and Functionality in the Selected Universities

The implication of this is that the technology is overutilized because of the number of users compared with the number available to the library. Therefore, there is overstretch of the facility in the library. This will lead to breakdown of the technology and will not serve the purpose. The analysis also proved that both RFID Technology and traditional method are employed for the management of the selected libraries in Abuja.

Research Question 2: What are the Effects of RFID Utilisation in Theft Detection on Library Resources in the Two Private University Libraries?

A total of 10 librarians were interviewed (5 each from the two Universities) to determine the perception of the librarians on the issues of usage of RFID Technology in detecting theft in the library. Their perceptions were rated on 4 level Likert's Scale. The result is presented in Table3.

Table 3. Effect of RFID Technology on Theft Detection of Library Materials

The analysis indicated that the librarians in the selected Universities have a mean Theft Detection Perception Index of 3.33 (undesirable condition). This implies that the deployment of the RFID technology has not really helped in curbing the theft of library materials as many of the library users circumvent the process; especially in the borrowing of books and return of such. The perception ranges from 3.50 (moderately satisfactory) condition to 3.30 (undesirable satisfactory condition).

This implies that the deployment of the RFID Technologies in the selected libraries has not helped in the smooth management of the library. The system has to be revamped and proper monitoring should be employed to stem or reduce the cases of theft of library materials by the users.

Research Question 3: What is the User's Perception on Competence of Librarians on the use of RFID Technology in the Two Private University Libraries?

Analysis of the satisfaction of users of library on the use of RFID Technology was considered based on six different items and scaled on 4 level Likert's Scale. The result of the analysis is presented on individual university basis and then the composite of the responses of the respondents in both selected universities.

Level of Competence of Librarian on the use of RFID Technology in NUN Library

The analysis of the level of user's satisfaction in the Nile University of Technology, Abuja indicated that the Mean Satisfactory Performance Index (SPI) in Nile University of Nigeria was 3.52, which is moderately satisfactory (it ranges between 3.36 undesirable condition and 3.61 moderately desirable condition). The implication of this is that the extent of usage of the RFID technology in the NUN Library is moderately satisfactory (moderately desirable) to the user of such tools in the library. Table 4 presented the mean level of satisfaction of the library users to the deployment of RFID technology in the Management of Nile University of Nigeria.

Table 4. User's Perception on Competence of Librarian RFID Technology use in NUN library

The result indicated that the use of Tag Authentication is the most favoured RFID tool in NUN library. This enabled the users of the library materials to place the Tag on each of the library materials in order to identify the books and other materials in the library on time. The use of the Tag replaces the OPAC (Online Public Access Catalog) in the library. The level of competence is 3.60 (moderately desirable). This is followed by the use of handheld reader to determine the materials in the library at CPI of 3.60 (desirable condition). The least RFID tool used in the library according to satisfactory usage is the use of RFID for printing Tag on the library materials.

The implication of this is that the library users in the Nile University are satisfied with the employment of RFID Technology in Library management, but are of opinion that more has to be done to achieve excellent utilisation of RFID Technology in the library management. Therefore, the management of the library and the University needs to invest additional technology for smooth running of the library automated.

On the other hand, the employment of RFID technology in African University of Technology, Abuja presented a similar Mean Competence Performance Index (CPI) of 3.52. This implies that the level of Competence is moderately desirable. The index ranges between 3.44 (undesirable condition and 3.65 moderately desirable conditions). This also implies that the usage of RFID technology in African University of Science and Technology is desirable by the library users. The employment of the technology has helped the library users to have high level of self-service check-in and self-service check-out of the library material. What is next is for the library and the University authority to improve on the employment of such technology to enhance optimum satisfaction by the library users. Table 5 presented the level of satisfaction by the library users in the African University of Science and Technology, Abuja.

Table 5. User's Perception on Competence of Librarian on RFID Technology use in AUST library

The analysis indicated that use of Tag is also the best satisfactory technology in the library (3.65 moderately desirable) followed by the use of electromagnetic security gate for anti-theft detection (3.58 moderately satisfactory). The least satisfactory technology employed by the University is the use of handheld reader for inventory of the library materials. This implies that there are three RFID technologies that provided moderate satisfaction to library users while the other three does provided unsatisfactory conditions to the users. The implication of this is that the library users in African University of Science and Technology are moderately satisfied with the use of the RFID technology in the school library. Therefore, the library and the university management has to do more to provide more technology to improve the library services and create high sense of satisfaction among the users of the library.

The comparative analysis of the level of satisfaction among the users of the two selected libraries in Abuja present similar level of satisfaction, but variation in items is considered. Figure 1 shows the different levels of satisfaction among the library users in the two selected private universities in Abuja. As shown in Figure 1, the level of competence differs across all the RFID technology employed, but the mean CPI is the same. The composite analysis of the perception of the library users in both Universities about the level of satisfaction on the deployment of RFID Technology for library management in Abuja indicated that the mean CPI is 3.49. Table 6 shows the composite analysis of the Competence Perception Index of the Library users.

Table 6. Users Perception on Librarians' Competence on use of RFID in Selected Universities

Figure 1. Level of Competence for RFID in Selected Library in Abuja

7. Discussion of Results

RFID technology has proved to be one of the fast improving and largely beneficial technologies emerging for every facet of human endeavours at the moment, and the advantages it brought about to the management of human and material resources in the library are apparent. The adoption of RFID technology in all size and shape of libraries, either self-service or staff serviced has brought about efficiency and high level of improvement. This can be seen in the saving of staff work time being effectively reduced, it has also reduced interaction among the staff and library users, and reduction in the number of staff needed or required to man libraries among others.

The installed RFID technology system in the selected library include: Tags; Readers (both handheld and RFID); Antenna; Server; RFID Label Printer and External Book Return. Though available at different numbers, they are not working optimally as some of the equipments are obsolete and out of service. There is high pressure on the available tools thereby causing delay in the service to the library users. The use of RFID technology in these schools does not need line of sight by the library staff and each library users can borrow as many as three different textbooks borrowed at a time. The study also revealed that the library staff environment is efficient and therefore has impacted positively on the improvement on their performance. The findings of (Makori, 2013) discovered that RFID software such as tags, Readers, Workstations, and Antenna are the main components of the RFID systems.

The usage of self-check-in and self-check-out system is better than the use of staff check-in and staff check-out system in both Universities. The self-service has improved the use of library in the following areas: the automatic lending machine; effective and efficient use of library materials; faster and speedy responses to library users need that allow up to a maximum of three books to be borrowed at a time and RFID technology has anti-theft function that streamline the borrowing procedures. These findings corroborate the findings of Mendeley (2010) and Griffiths and Krol (2009) who maintained that Self-service and self-sufficiency as well as Borrowing and returning book accounted for 9.10% of RFID technology is being applied in this area in Information Science. Also, Ramanathan, Ramanathan, and Ko (2014) found out that on self-charge and selfdischarge that 10.61% of RFID technology has been applied in this area of Library and Information Science and have improved library services optimally.

The extent of usage of RFID tools to promote theft detection and management in the selected libraries shows that almost all the RFID technology deployed in the Universities are most frequently used except for handheld reader that is rarely used. The perception of the librarians in the selected University on its deployment for determining its effectiveness in detecting theft shows variations and the mean perception index was estimated at 3.33 (undesirable satisfaction condition) when placed on Likert's Scale of preferences. This implies that the deployment of the RFID Technology has not really helped in curbing the theft of library materials as many of the library users circumvent the process. Again, these findings differ from the findings of the following authors, such as (Jain & Krishna, 2014; Cadoo & Cadoo, 2004; Singh & Mahajan, 2014; Madhusudhan, 2010) who observed that the control of theft using RFID technology has been greatly utilised and that RFID technology provides a security method of preventing theft of library resources.

The result of the level of satisfaction in the use of the RFID technology by the library users in the selected private Universities in Abuja indicated that the mean Satisfactory Performance Index (SPI) was 3.52 that is moderately satisfactory. The result shows that the use of Tag Authentication is the most favoured of the entire RFID tool employed in the libraries. The implication of this is that the library users are satisfied with the employment of RFID technology in library resources management, but are of opinion that more has to be done to achieve excellent utilisation of RFID technology in the library management. Therefore, the management of the library and the University need to invest additional technology for smooth running of the automated library.

The use of the RFID technology has reduced staff employed in the selected libraries in the following ways: librarians are relieved on daily routines, self-service has reduced the circulation tasks of librarians, job responsibilities has also reduced, it has also reduced their man hour to a great extent because sorting of the returned materials has reduced drastically, cataloging has become more efficient and finally, tracking the misplaced books has also reduced. The level of satisfaction pertaining to user's perception substantiate the findings of (Vimalraj et al., 2015) who opined that the students (i.e. the user's) are satisfied with RFID technology systems, especially self-service stations as well as access control systems. One can conclude based on this that RFID technology works more effectively and efficiently in the libraries.

Conclusion

The study concluded that RFID technology proffers substantial advantages and solution in theft detection in the two university libraries in Abuja, Nigeria when weighed against the traditional method of library theft detection management in terms of circulation operations, which mainly has to do with charge and discharge of library materials. Similarly, RFID facilities namely; Tags, readers, Antennas, servers, RFID label Printers and external book return are available, in use and installed, except for handheld readers that are rarely in use in both libraries. The study further confirmed that library users are satisfied with the use of RFID technology in the libraries, which has culminated in relieving librarians of daily routines, selfservice by users have reduced the circulation task by the librarians, job responsibilities have also reduced as well as reduction in man hours, especially with respect to sorting of the returned books. Despite the fact that RFID technology is new to the Nigerian library system, it requires improvement in all ramifications. The swift growth and rising usage will no doubt show the way to a clearer utilization and implementation of RFID technology. The technology will definitely perform a significant role in theft management in libraries at the present and in the future.

Recommendations

The following recommendations is made based on the findings as thus:

References

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