JMGT_V1_N1_A1
The Role of Six-sigma in Achieving Competitiveness
Christian N. Madu
Journal on Management
2230 – 715X
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Six-sigma, origins of six-sigma, values of six-sigma, management standard
The aim of this paper is to introduce the reader to the important and probably the most widely recognized quality management standard in today's business world. Six-sigma is viewed today as a necessity to competing effectively. Many of the successful companies have developed programs to enable them achieve six-sigma. Yet, many managers are still not clear on what six-sigma represents and how to go about achieving it. This paper is educational in that, it traces the origins of six-sigma and educates readers on the values of six-sigma as well as the approaches world-class performers such as Motorola and General Electric have taken to improve operational excellence.
June - August 2006
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