JET_V8_N3_RP2 Ayse Kok Journal of Educational Technology 2230 - 7125 8 3 45 57 Volunteering, Online Collaboration, Computer-supported Collaborative Learning, Web 2.0 There is little evidence that helps to inform education, practice, policy, and research about issues surrounding the use of online collaboration tools for organisational initiatives (Brown & Duguid, 1991; Cook & Brown, 1999); let alone a single study conducted with regard to the volunteering practice of knowledge workers. The underlying objectives of the research study are to explore and describe how corporate volunteers experience and participate in learning in technology-rich environments; investigate the strategies, beliefs and intentions of corporate volunteers who are effective in learning in technology-rich environments and identity factors that enable or inhibit effective e-learning and make recommendations for those involved in corporate volunteering based on my understanding of their diverse needs, experiences and preferences. October - December 2011 Copyright & copy; 2011 i-manager publications. All rights reserved. i-manager Publications http://www.imanagerpublications.com/Article.aspx?ArticleId=1639