The Impact of employees’ training on Green marketing in hospitality industry - A Conceptual Paper

Renju Mathai*
International Hospitality Management, Stenden University, Qatar, Doha Qatar.
Periodicity:September - November'2012
DOI : https://doi.org/10.26634/jmgt.7.2.1994

Abstract

The main objective of this paper is to find the impact of marketing green hotel policies through training the employees.  Educating the employees, creating awareness and training will promote sustainable development. Initially, it will create a green attitude for the employees of the hotel.  It will also improve the capacity of the employees to address environment issues and explain the green initiatives to the customers. This paper suggests that training of the employees is an important strategy to promote green policy in the hotel and more investment has to be made for achieving this.  Training the employees of the hospitality industry is a stepping stone for any hotels to be a part of marketing the usage of green products in the hotels and having green attitude while making decisions.

Keywords

Corporate Social Responsibility (CSR); Employees; Green Attitude; Green environment; Green initiatives; Green marketing ; Green Policies; Green products; Hospitality; Impact; Sustainability; Sustainable development; Training

How to Cite this Article?

Renju K. Mathai (2012). The Impact of Employees' Training On Green Marketing In Hospitality Industry A Conceptual Paper. i-manager’s Journal on Management, 7(2), 1-6. https://doi.org/10.26634/jmgt.7.2.1994

References

[1]. Bohdanowicz, P. (2006). 'Environmental Awareness and Initiatives in the Swedish and Polish Hotel Industries - Survey Results'. International Journal of Hospitality Management, vol. 25, no. 4, pp. 662-668.
[2]. Cone, J.D., & Hayes, S.C. (1980). Environmental Problems / behavioral solutions. Monterey, CA : Brooks/Cole.
[3]. Claver- Cortes, E., Molina-Azorin, J.F. Pereira-Moliner, J., Lopez-Gamero, M.D. (2007). 'Environmental Strategies and Their Impact on Hotel Performance'. Journal of Sustainable Tourism., vol.15, no.6, pp. 663-679.
[4]. Kotter John (2011). The 8-Step Process for Leading Change.
[5]. Milinski, M., Semmann, D., & Krambeck, H. (2002). Donors to charity gain in both indirect reciprocity and political reputation. Proceedings of the Royal Society of London, Series B, 269, 881–883.
[6]. Nolan, J.P., Schultz, P.W., Cialdini, R.B., Goldstein, N.J., & Griskevicius, V. (2008). Normative social influence is underdetected. Personality and Social Psychology Bulletin, 34, 913–923.
[7]. Owens, S. (2000). Engaging the public: Information and deliberation in environmental policy. Environment and Planning A, 32, 1141–1148.
[8]. Polonsky, M., and Mintu, A. (1997). “The future of Environmental marketing: Food for Thought ”. Environmental marketing strategies, practice, theory and research Haworth1997 pg. 389-391.
[9]. Polanski, M.J. (1994). “An introduction to Green marketing”. Electronic Green Journal, Vol.1, Issue 2, Nov, 1994.
[10]. Polonsky, Michael Jay, Re-evaluating Green marketing: A Strategic Approach, Business Horizons, Sep- Oct 2001 Vol.44 Issue 5, pg.10 ,pg.21.
[11]. Jerome David (2011). Green Engage. Retrieved from http://www.ihgplc.com/index.asp?pageid=742.
[12]. G20 recognizes Travel & Tourism (June 2012). Retrieved from. http://www.wttc.org/news-media/newsarchive/ 2012/g20-recognises-travel-tourism-drivereconomic- growth-first-time-/.
[13]. Thakkar, C.M (2011). Green Marketing in Indian Context. Retrieved from http://www.isrj.net/may/2011/ Management_Green_Marketing_in_Indian_Context.asp x Vol - I, ISSUE – IV.
If you have access to this article please login to view the article or kindly login to purchase the article

Purchase Instant Access

Single Article

North Americas,UK,
Middle East,Europe
India Rest of world
USD EUR INR USD-ROW
Pdf 35 35 200 20
Online 35 35 200 15
Pdf & Online 35 35 400 25

Options for accessing this content:
  • If you would like institutional access to this content, please recommend the title to your librarian.
    Library Recommendation Form
  • If you already have i-manager's user account: Login above and proceed to purchase the article.
  • New Users: Please register, then proceed to purchase the article.